Risk & Security Supervisor - Westfield Chermside

Scentre Group (Owner of Westfield destinations in Aus and NZ); City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Five days paid Life Leave

18 weeks gender-neutral paid parental leave

Free parking at local Westfield destination

Free parking

Job summary

A leading shopping center operator in Brisbane is seeking a Risk & Security Supervisor to manage security operations at Westfield Chermside. The role includes coordinating training, incident management, and supporting security initiatives. Ideal candidates bring experience in operational environments and a proactive mindset. This full-time position offers unique benefits including paid leave and career development opportunities.

Qualifications

• Experience within security, risk management, or operational environments.
• Proactive mindset and strong attention to detail.
• Thrives in fast-paced environments and enjoys collaborative work.

Responsibilities

• Manage and respond to incidents, hazards, emergencies, and near misses.
• Coordinate risk and security training programs.
• Support management of contracted security services.
• Assist operation and monitoring of security systems.
• Maintain accurate reporting and documentation.
• Build relationships with internal teams and external stakeholders.
• Support risk and security initiatives across the centre.

Skills

Experience in security, risk, safety or operational roles

Confidence with security technology and reporting systems

Strong organisational skills

Excellent communication skills

Experience delivering or coordinating training programs

Retail security experience

Tools

CCTV

Monitoring platforms

Job description

We have an exciting opportunity for a Risk & Security Supervisor to join our team at Westfield Chermside, one of our largest and busiest centres.

Reporting to the Risk & Security Manager, this role supports the delivery of risk and security initiatives across the centre, helping ensure a safe and secure environment for our customers, retailers, contractors and centre teams.

In this dynamic and fast-paced environment, you’ll play a key role in coordinating training, supporting incident management, and assisting with the operation and improvement of security systems and processes across the centre.

Day-to-day you will be responsible for:

• Supporting the proactive management and response to incidents, hazards, emergencies and near misses across the centre
• Coordinating risk and security training programs and ensuring training compliance across the security team
• Supporting the management and performance of contracted security services
• Assisting with the operation and monitoring of security systems including CCTV and related technology platforms
• Maintaining accurate reporting and documentation across incident management and compliance activities
• Building strong relationships with internal teams, retailers, contractors, emergency services and external stakeholders
• Supporting risk and security initiatives, projects and operational improvements across the centre
  

As part of the centre operations leadership team, you will also undertake Duty Manager responsibilities from time to time, including rostered weekend shifts which are balanced with a day off in lieu.

This is a full-time permanent opportunity based onsite at Westfield Chermside.

What sets you apart

You bring experience within security, risk management, or operational environments, with a proactive mindset and strong attention to detail. You thrive in fast-paced environments and enjoy working as part of a collaborative team.

You will also demonstrate:

• Experience in security, risk, safety or operational roles within retail, hospitality, events, facilities or similar environments
• Confidence working with security technology and reporting systems, including exposure to CCTV or monitoring platforms
• Strong organisational skills with the ability to coordinate multiple operational tasks and deadlines
• Excellent communication skills and the ability to build strong working relationships with internal and external stakeholders
• Experience delivering or coordinating training programs is highly regarded
• A proactive and adaptable approach when responding to incidents or operational challenges
  

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. If you require support or adjustments during the application process, please contact us confidentially at [e-mail].

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

For more information or if you have any questions, please email [e-mail].

Applications close: 5th April 2026 (unless filled prior).