Risk and Performance Analyst

Victorian-Ombudsman; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

The Victorian Ombudsman (VO) in Melbourne seeks a specialist in governance and risk management to join its team. You will support fairness in public sector dealings by strengthening risk controls and organisational performance.

Key duties include framework management, designing risk indicators, data analytics and forecasting, and providing advisory reporting to senior leaders. VO values inclusive, accessible public service and flexible work options.

Responsibilities

• Framework management: maintain and improve risk and performance frameworks to hit strategic objectives.
• Measurement: design risk, control, and performance indicators across the organisation.
• Data, analytics & forecasting: analyse data to identify trends and future performance.
• Advisory & reporting: provide risk insights and high-quality BI reports for executives.

Skills

Risk management

Data analytics

Forecasting

Job description

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 468

About Us

The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973 (Vic) is the governing legislation.

The VO's role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the Charter of Human Rights and Responsibilities Act 2006 (Vic) and that human rights have been taken into consideration in decision making.

• Framework management: Maintaining and improving risk management and organisational performance frameworks to help achieve strategic objectives
• Measurement: Partnering across the organisation to design risk, control, and performance indicators
• Data, analytics & forecasting: Accessing, analysing, and interpreting data to identify trends, issues, causes, corrective action, improvement opportunities and predict future performance
• Advisory & reporting: Providing expert risk and performance insights to help leaders make data-driven decisions and producing high-quality business intelligence reports for executive audiences.

To be considered for this role, you must include:

• a 1-page Cover Letter addressing the Key Selection Criteria.
• a Resume, no longer than 5 pages.

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.

Employment at the Victorian Ombudsman is subject to:

Applications close Monday 9 November 2026 at 11.59pm