Risk and Compliance Officer

360 Underwriting Solutions Pty Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Harbour view office

Job summary

360 Underwriting Solutions is seeking a highly capable Risk and Compliance Officer based in Sydney CBD, Barangaroo precinct. You will support the Legal, Risk and Compliance division by implementing risk management and compliance controls across insurance operations and customer handling.

The role reports to the Head of Legal, Compliance and Company Secretariat and requires strong knowledge of insurance regulation, proactive stakeholder engagement, and the ability to drive compliance outcomes

Qualifications

• At least 5 years’ experience in Risk and Compliance roles relevant to the insurance industry.
• Proficient understanding of relevant financial services and insurance legislation and policy framework.
• Proven experience in risk profiling and control testing.
• Proficient organizational and time management skills with demonstrated ability to work under pressure, establish and respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgment and initiative.
• Proficient interpersonal, written and verbal communication skills and the ability to liaise effectively with all levels of staff and external stakeholders.
• Degree level (desirable) or, equivalent insurance industry certifications will be highly regarded.
• Proficient level of computer literacy and skills in Microsoft Office applications and database software.
• Demonstrated ability to work autonomously as well as collaboratively in a team.
• An understanding of and commitment to the 360 Group’s aim, objectives and values, together with relevant policies and procedures.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Responsibilities

• Provide operational risk assurance planning as well as supporting the implementation of organisational policies including advice on leveraging existing practices in line with Gropp Risk Management Strategy;
• Provie advice to management on risk to improve the quality of risk identification, control plans and control testing to respond to risks and opportunities;
• Triage and assess incidents and issues across the Agencies and reporting to the Agencies security in line with binder obligations;
• Ensuring the risk maturity is lifted across the Agencies and assist so they understand and manage the risks and controls they own;
• Implement and undertake ongoing compliance and risk control testing;
• Implement and undertake ongoing risk profiling;
• Align with and actively demonstrate 360 Group values and 360 Group’s Code of Conduct;
• Chair the Risk and Compliance Committee;
• Manage all aspect of compliance processes and reporting;
• Design and set the compliance framework, set training policies and oversee the quality of training;
• All staff are expected to cooperate with all health and safety policies and procedures of the 360 Group and take all reasonable care to ensure that their action do not adversely affect the health and safety of themselves and others;
• Assist the Claims team with Complaints handling and the Internal Dispute Resolution Process and management of AFCA disputes.

Skills

Risk management

Compliance

Insurance knowledge

Stakeholder management

Communication skills

Time management

Problem solving

Autonomy

Education

Degree level (desirable)

Tools

Microsoft Office

Database software

Job description

Looking for your next opportunity in Insurance?

360 Underwriting Solutions is in a considerable phase of growth and is excited to be offering a Risk and Compliance Officer role based in the thriving Sydney CBD Barangaroo precinct.

The successful applicant will be rewarded with a chance to join a high-performing, dynamic and supportive working culture with a competitive salary package, a join our newly opened, 5-star harbour view office spaces.

Position Description

Position Title

Risk and Compliance Officer

Position Classification

Level 3

Business Division

Legal, Risk and Compliance

Reports To

Head of Legal, Compliance and Company Secretariat

The Risk and Compliance Officer plays a key role in assisting the division to achieve targets by providing an integral risk and compliance implementation service to assess and respond to key threats and opportunities in our operations. You will achieve this through managing a pro-active and co-operative relationship with our internal stakeholders to identify, assess and comply with our obligations and responsibilities towards our customers and shareholders. You will have an opportunity to work across multiple functions and all insurance classes of the business.

Key Relationships

The role will work closely with the following groups:

• Internal: 360 Underwriting Agencies and shared Group Services Teams
• External: Agencies Security Providers (General Insurers)

Accountabilities

Specific accountabilities for this role include:

• Provide operational risk assurance planning as well as supporting the implementation of organisational policies including advice on leveraging existing practices in line with Gropp Risk Management Strategy;
• Provie advice to management on risk to improve the quality of risk identification, control plans and control testing to respond to risks and opportunities;
• Triage and assess incidents and issues across the Agencies and reporting to the Agencies security in line with binder obligations;
• Ensuring the risk maturity is lifted across the Agencies and assist so they understand and manage the risks and controls they own;
• Implement and undertake ongoing compliance and risk control testing;
• Implement and undertake ongoing risk profiling;
• Align with and actively demonstrate 360 Group values and 360 Group’s Code of Conduct;
• Chair the Risk and Compliance Committee;
• Manage all aspect of compliance processes and reporting;
• Design and set the compliance framework, set training policies and oversee the quality of training;
• All staff are expected to cooperate with all health and safety policies and procedures of the 360 Group and take all reasonable care to ensure that their action do not adversely affect the health and safety of themselves and others;
• Assist the Claims team with Complaints handling and the Internal Dispute Resolution Process and management of AFCA disputes.

Experience and Skills

• At least 5 years’ experience in Risk and Compliance roles relevant to the insurance industry.
• Proficient understanding of relevant financial services and insurance legislation and policy framework.
• Proven experience in risk profiling and control testing.
• Proficient organizational and time management skills with demonstrated ability to work under pressure, establish and respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgment and initiative.
• Proficient interpersonal, written and verbal communication skills and the ability to liaise effectively with all levels of staff and external stakeholders.
• Degree level (desirable) or, equivalent insurance industry certifications will be highly regarded.
• Proficient level of computer literacy and skills in Microsoft Office applications and database software.
• Demonstrated ability to work autonomously as well as collaboratively in a team.
• An understanding of and commitment to the 360 Group’s aim, objectives and values, together with relevant policies and procedures.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

About 360 Underwriting Solutions.

Founded in 2017 by Denis Morrissey and Chris Lynch, 360 Underwriting Solutions is a specialist agency dedicated to the provision of specialist insurance solutions for the broker market and their clients. In 2020, 360 partnered with AUB Group Limited (ASX Aligned) Australia’s largest equity-based insurance broker network. The acquisition and partnership is a mutual dedication to scale, expertise and market share.

After 7 short years the business is now a multi-line agency with 258 staff across 8 central offices and regional locations in Australia and New Zealand. This is represented in our growth of the business from 1 Agency in 2017, to now 18 and counting Agencies in 2024. At 360, it’s our people and relationships that set us apart. Our success is built upon our ability to provide the Solutions you want, and the Service you expect, from the People you know.

360 Differentiation from Competitors

• Owner Driver Model; Our model drives market leading service and accountability.
• Marker Facing Underwriting Authority; Our underwriters have autonomy to work directly with capacity for mutual benefits.
• Group Services Model: Intent to build and maintain a reputable market presence.
• Claims Advocacy; With a unique perspective and pragmatic approach our main objectives are to know, understand and respond to claims settlements with excellence and efficiency.

Company Culture

As integral members of our family we embrace the ethos of People you Know, and ensure our team feels valued, fostering genuine connections that inspire our people to give their best and achieve extraordinary results.

• We encourage ‘old-school’ business with face-face collaboration to build strong relationships.
• We recognise work-life balance and prioritise our people
• We attract and retain talent; Annual Awards night is a pinnacle event that elevates our commitment to building a culture that attracts industry talent, solidifying our reputation as an employer of choice.
• Investment in People Development programs; best represented by the growth of high-quality employment since 2017.