Risk and Compliance Incident & Reporting Manager

Crown Resorts Limited; Melbourne; On-site; AUD 140,000 - 200,000; Full time

Job summary

Crown Resorts Limited is seeking a Risk & Compliance Incident & Reporting Manager in Melbourne to lead Second Line oversight of incidents and deliver high-quality risk and compliance reporting across Crown Melbourne.

You will triage incidents, perform root cause analysis, drive remediation, and produce executive-level dashboards and reports for committees and regulators. Strong Power BI skills and 5+ years in risk/incident management in regulated environments are essential.

Qualifications

• 5+ years’ experience in incident management, risk, compliance, gaming or internal/external audit within a large/regulated organisation.
• Experience overseeing incident and breach management, including RCA and remediation planning.
• Strong Power BI skills with dashboards, metrics and data-driven insights.
• Experience preparing risk and compliance reporting for executive, board committees and regulators.
• Tertiary qualifications in Finance, Commerce or Law desirable; casino/gaming industry highly regarded.

Responsibilities

• Provide Second Line oversight of incidents, issues and investigations per policy.
• Triage, classify and perform root cause analysis for high-rated incidents.
• Lead post-incident reviews to drive control improvements.
• Produce regular risk and compliance reporting for executives and regulators.
• Design and maintain Power BI dashboards and KRIs across the business.
• Partner with business units to uplift risk culture and support the Risk Champion Network.

Skills

Incident management

Risk management

Compliance

Data analysis

Education

Finance, Commerce or Law degree

Tools

Power BI

Job description

Better begins hereCrown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The OpportunityWe’re looking for a Risk & Compliance Incident & Reporting Manager to lead Second Line oversight of incidents and deliver high-quality risk and compliance reporting across Crown Melbourne. Reporting to the Head of Risk, you’ll ensure incidents are properly captured, investigated, escalated and remediated, and turn incident and risk data into clear, actionable insights for Executive, Board Committees and Regulators. You’ll also be a trusted risk advisor to the business, helping uplift risk culture and support the Risk Champion Network.What You'll DoProvide Second Line oversight and challenge of First Line-managed incidents, issues and investigations in line with the Incident, Breach and Issue Management PolicyTriage and classify incidents, lead root cause analysis (RCA) for high-rated incidents and run post-incident reviews to drive control improvementsProduce regular reporting for the Executive Risk & Compliance Committee, Risk, Compliance & PlaySafe Committees and senior management forumsDesign and maintain Power BI dashboards, scorecards, metrics and key risk indicators (KRIs), drawing on multiple data sources across the businessLead thematic and trend analysis to identify systemic risks, recurring issues and emerging risk themes, and oversee risk appetite metrics across business unitsPartner with business units as a trusted risk advisor, supporting the Risk Champion Network and driving risk culture upliftWhat You'll Bring5+ years’ experience in incident management, risk, compliance, gaming or internal/external audit within an ASX-listed or large, regulated organisationProven experience overseeing incident and breach management, including root cause analysis and remediation planningStrong Power BI skills, with experience building dashboards and analysing data to identify trends and generate insightsExperience preparing clear, insightful risk and compliance reporting for Executive, Board Committee and Regulator audiencesStrong analytical, influencing and communication skills, with the confidence to challenge and guide stakeholders at all levelsTertiary qualifications in Finance, Commerce or Law (desirable), casino or gaming industry experience (highly regarded), and the ability to obtain a VGCCC Casino Special Employee LicenceOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.