REXP Runcorn - Site Manager

OTR; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

10% off fuel and in-store purchases

Paid parental leave for eligible team

Recognition and rewards for career Mil

Health, wellbeing and employee support

Career development across Viva Energy/

Leadership training

Job summary

OTR Group is seeking a Site Manager for Reddy Express Runcorn to lead daily store operations, coach frontline teams and drive exceptional customer service. The role covers rostering, stock management, reporting and enforcing health and safety policies to support safe, efficient store performance.

You will work hands-on in a fast-paced retail environment, coordinating with leadership and delivering training to staff while maintaining high service standards for customers and communities across

Qualifications

• Experience leading retail/hospitality teams.
• Strong communication and customer service focus.
• Ability to manage rostering, training and stock levels.

Responsibilities

• Oversee day-to-day store operations.
• Lead customer service and train team members.
• Manage rostering and stock control.
• Prepare reports and monitor performance metrics.
• Ensure adherence to health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Runcorn – Site Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.