Reddy Express Runcorn – Site Manager

Reddy Express; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

10% off fuel and eligible in-store-p

Job summary

Reddy Express in Brisbane is seeking a Store Operations Lead to manage day-to-day store activities and deliver outstanding customer service.

You will lead a small team, handle rostering, stock control, reporting and ensure health and safety policies are followed, while maintaining strong leadership and a service-driven culture across Viva Energy Retail's network.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to adapt to change.
• Strong attention to detail.
• Teamwork and collaboration.

Responsibilities

• Responsible for the day-to-day operations of the store.
• Customer service, team training and development, rostering, stock management, reporting and health & safety compliance.

Skills

Leadership

Communication

Teamwork

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.