Reddy Express Kewdale - Site Manager

OTR; Western Australia; On-site; AUD 80,000 - 110,000; Full time

Job summary

OTR Group's Reddy Express division is seeking a Site Manager to oversee day-to-day store operations in Western Australia. You will lead customer service, manage a team, schedule rosters, monitor stock, and report on performance while upholding health and safety standards.

The successful candidate will bring leadership experience in retail or hospitality, excellent communication, a passion for coaching others, and a strong eye for detail and teamwork. Australian working rights apply.

Qualifications

• Experience leading retail or hospitality teams.
• Strong communication and coaching skills.
• Customer service oriented with focus on training others.
• Able to adapt to changing environments.
• High attention to detail and accuracy.
• Proven ability to work effectively in a team.

Responsibilities

• Oversee day-to-day store operations.
• Deliver excellent customer service and train staff.
• Roster staff and manage scheduling.
• Monitor stock levels and ordering.
• Prepare reports on performance.
• Enforce health and safety policies and procedures.

Skills

Leadership

Customer Service

Training

Adaptability

Attention to Detail

Teamwork

Job description

Reddy Express – Site Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.