Reddy Express Dundas - Site Manager

OTR; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

10% fuel discount

Paid parental leave

Recognition rewards

Health and wellbeing programs

Leadership training opportunities

Community impact

Job summary

Reddy Express – Site Manager role at OTR Group oversees day-to-day store operations, customer service excellence, and team development across our Sydney location. You will drive rostering, stock control, and reporting while upholding health and safety standards.

Join a network-backed team within Viva Energy Retail, focus on delivering exceptional service, leading training, and fostering a cooperative, high-performing store environment that serves local communities across Australia.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• A passion to drive your own career and others forward.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Manage day-to-day store operations including customer service.
• Lead and train team, roster staff, and monitor performance.
• Manage stock, reporting, and compliance with health and safety policies.
• Drive a safe, welcoming store environment and uphold company standards.

Skills

Leadership experience

Communication skills

Customer service

Training/mentoring

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Site Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.