Reddy Express Runcorn – Site Manager

OTR; Brisbane; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

10% off fuel and in-store purchases

Paid parental leave

Recognition and rewards for milestones

Health and wellbeing programs

Career development across Viva Energy/

Leadership training

Résumé du poste

OTR Group is seeking a store operations leader to oversee day-to-day customer service, training teams, rostering, stock control, reporting, and safety compliance.

You will drive service excellence, mentor staff, and ensure health and safety standards are met across the store network. This role suits someone with hands-on leadership in retail who values teamwork and process discipline.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills and a focus on delivering customer service.
• Ability to adapt to change and work well with others.
• Detail-oriented with a strong sense of teamwork.

Responsabilités

• Manage day-to-day store operations and customer service.
• Train and develop team members and manage rostering.
• Oversee stock management and reporting.
• Implement health and safety policies and procedures.

Connaissances

Leadership

Communication

Customer service training

Adaptability

Attention to detail

Teamwork

Description du poste

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.