Revenue Process Specialist

Sharp & Carter; Victoria; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging benefits

Five weeks annual leave, leave loading

Monthly ADOs

Learning and development opportunities

Collaborative team culture

City fringe location with public-trans

Job summary

Sharp & Carter is seeking a Revenue Process Specialist for a leading Victorian healthcare provider. This role focuses on revenue processes, funding frameworks and system optimisation to drive improvements in billing and compliance.

Reporting to the Manager of Revenue Operations, you will work with finance and operational teams to deliver projects, enhance systems and provide insights for decision‑making. Hybrid work is offered with 4 days in office and 1 day from home.

Qualifications

• Experience within a healthcare revenue, patient billing or finance environment.
• Strong understanding of healthcare funding models, billing processes and revenue frameworks.
• Experience using patient administration and billing systems (iPM, PBRC).

Responsibilities

• Lead revenue process improvement projects and system enhancement initiatives.
• Provide SME across revenue operations, patient billing and funding processes.
• Analyse trends, identify opportunities and implement revenue-improving solutions.
• Develop reporting, dashboards and insights for financial and operational decisions.
• Ensure compliance with relevant funding, legislative and regulatory requirements.
• Collaborate with internal stakeholders to improve revenue-related processes and controls.
• Contribute to change initiatives and continuous improvement in Revenue Operations.
• Support business continuity and provide leadership within Revenue Operations.

Skills

Revenue optimization

Stakeholder management

Analytical skills

Project leadership

Regulatory compliance

Tools

iPM

PBRC

Job description

• Leading Healthcare Provider
• 4 Days Office | 1 Day Work From Home
• Full Time, Permanent Role

The Organisation

Our client is a highly regarded healthcare provider recognised for delivering essential services to the Victorian community. With a reputation for operational excellence, innovation and continuous improvement, the organisation is committed to providing outstanding outcomes while fostering a collaborative and supportive working environment.

An exciting opportunity has arisen for an experienced Revenue Process Specialist to join their Revenue Operations team and drive ongoing improvements across revenue management, billing and compliance processes.

The Role

Reporting to the Manager of Revenue Operations, the Revenue Process Specialist will act as the subject matter expert for revenue processes, funding frameworks and system optimisation initiatives.

This position will focus on identifying revenue improvement opportunities, enhancing operational processes, ensuring regulatory compliance and providing valuable insights to support organisational decision-making.

Working closely with both finance and operational stakeholders, you will play a key role in delivering projects, improving systems and driving positive change across the revenue function.

Key Responsibilities

• Lead revenue process improvement projects and system enhancement initiatives.
• Provide subject matter expertise across revenue operations, patient billing and funding processes.
• Analyse trends, identify opportunities and implement solutions to maximise revenue outcomes.
• Develop reporting, dashboards and insights to support financial and operational decision-making.
• Ensure compliance with relevant legislative, funding and regulatory requirements.
• Collaborate with internal stakeholders to improve revenue-related processes and controls.
• Contribute to organisational change initiatives and continuous improvement programs.
• Support business continuity and provide leadership within the Revenue Operations team.

Skills & Experience

• Experience within a healthcare revenue, patient billing or finance environment.
• Strong understanding of healthcare funding models, billing processes and revenue frameworks.
• Experience using iPM, PBRC or similar patient administration and billing systems.
• Proven success leading projects, driving change and delivering process improvements.
• Strong analytical and problem-solving capabilities with excellent attention to detail.
• Advanced stakeholder management and communication skills.
• The ability to influence outcomes and work effectively across both operational and finance teams.

Benefits

• Full-time permanent opportunity.
• Hybrid working arrangement with 4 days in the office and 1 day working from home.
• Salary packaging benefits.
• Five weeks annual leave plus leave loading.
• Monthly ADOs and additional leave options.
• Ongoing learning and professional development opportunities.
• Supportive and collaborative team culture.
• City fringe location with excellent public transport access.