Revenue Officer

Calvarycare; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Health insurance discount and gym

Paid parental leave

Training & development

Job summary

Calvary in Melbourne is seeking a full-time Revenue Officer to join the Revenue Team. You will manage hospital billing, coordinate with health funds and private insurers, and ensure accurate revenue processes across Calvary's Private Hospitals.

Reporting to the Health Fund Billing and Compliance Manager, you will generate claims, process payments, and support audits while delivering high-standard customer service.

Qualifications

• Experience in health fund billing and contracts.
• Proficiency with Patient Administration Systems (WebPAS, iPM).
• Experience in private hospital billing and accounts receivable.
• Strong written and verbal communication.

Responsibilities

• Generate claims to Health Funds, Patients and Third Parties.
• Process, allocate and reconcile payments received.
• Monitor and follow up outstanding debtors' balances.
• Undertake internal compliance audits and implement corrective actions.
• Provide support with coordination and processing of Health Fund audits.

Skills

Health fund contracts

Billing knowledge

Accounts receivable

Communication skills

Tools

WebPAS

iPM

Job description

• Progress with purpose at one of Australia's largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment
• Permanent full-time Opportunity

About the role

As a full-time Revenue Officer, you will be a key member of the Revenue Team, supporting the efficient delivery of revenue processes across Calvary's Private Hospitals. Reporting to the Health Fund Billing and Compliance Manager, you will be responsible for hospital billing, debt collection, compliance auditing, and providing operational and administrative support to the team. Working collaboratively with internal stakeholders and private health insurers, you will help ensure accurate revenue management and compliance with health fund contractual requirements while maintaining a high standard of customer service and accuracy.

• Generation of claims to Health Funds, Patients and other Third Parties
• Process, allocate and reconcile payments received
• Monitoring and follow up of outstanding debtors' balances
• Undertake internal compliance audits and implement any required corrective actions
• Provide support with coordination and processing of Health Fund audits

About you

• Experience and sound knowledge of health fund contracts and billing rules
• Proficient in the use of Patient Administration Systems, including WebPAS and iPM
• Demonstrated experience in billing and accounts receivable within a private hospital
• Highly developed communication skills, both written and verbal

For further information please contact Rebecca Lines, Health Fund Billing and Compliance Manager on ********************************.

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
• You will be required to provide evidence of immunisation as required for your role