Returns Team Leader - Warehouse Operations

Makita Australia; Tuross Head; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts on Makita products

Corporate Health Insurance

Makita Healthy Lifestyle Program

Birthday leave

Paid parental leave and EAP

Anniversary recognition and referral-b

Referral bonuses

Job summary

Makita Australia is seeking a hands-on Team Leader - Returns in Pemulwuy to guide a warehouse team within the Distribution Centre. You will manage customer returns, credit claims and delivery investigations while coordinating daily workloads and collaborating with Inventory, Stock Control and Finance.

Join a dynamic team focused on safety, operational excellence and delivering great service. The role is full-time and based at our Pemulwuy Sydney area DC.

Qualifications

• Experience in a warehouse or logistics environment.
• Experience leading or supervising a warehouse team.
• Strong communication and problem-solving skills.
• Good attention to detail and accurate data entry.
• Comfortable using warehouse systems and Microsoft Office.

Responsibilities

• Lead and support the warehouse team, providing guidance and coaching.
• Manage returns and investigate customer credit claims and delivery issues.
• Coordinate daily workloads to keep the team productive and on track.
• Work closely with Warehouse, Inventory, Stock Control and Finance teams.
• Assist with stock counts, reporting and general warehouse activities when required.

Skills

Communication

Problem-solving

Attention to detail

Data entry

Microsoft Office

Forklift licence desirable

Tools

Warehouse systems

Microsoft Office

Job description

Makita Australia is seeking a hands-on Team Leader - Returns in Pemulwuy to guide a warehouse team within the Distribution Centre. You will manage customer returns, credit claims and delivery investigations while coordinating daily workloads and collaborating with Inventory, Stock Control and Finance.

Join a dynamic team focused on safety, operational excellence and delivering great service. The role is full-time and based at our Pemulwuy Sydney area DC.