Returns & Refurbishment Lead — Fast Turnarounds

Dyson Institute; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Dyson Institute Sydney is seeking a Returns & Refurbishment Lead to manage daily operations of Australia's reverse logistics stream. You will lead a hands-on team to efficiently process, inspect, and adjudicate returned Dyson machines, prioritising fast turnarounds for exchanges and refunds.

The role focuses on stock segregation, refurbishment scheduling, cost control, and delivering high-quality outputs across ANZ service plants while upholding safety and policy standards.

Responsibilities

• manage daily operations of Australia's reverse logistics stream
• lead a hands-on team to efficiently process, inspect, and adjudicate returned Dyson machines
• prioritising fast turnarounds for genuine exchanges and refunds while upholding safety and policy standards
• directing stock segregation, refurbishment scheduling, cost control, and ensuring high-quality outputs across the ANZ service plants

Job description

Dyson Institute Sydney is seeking a Returns & Refurbishment Lead to manage daily operations of Australia's reverse logistics stream. You will lead a hands-on team to efficiently process, inspect, and adjudicate returned Dyson machines, prioritising fast turnarounds for exchanges and refunds.

The role focuses on stock segregation, refurbishment scheduling, cost control, and delivering high-quality outputs across ANZ service plants while upholding safety and policy standards.