Returns Clerk - Flexible Hours & Retail Customer Service

Harvey Norman Global Pty Limited; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Positive and flexible work environment

Job summary

Harvey Norman Browns Plains is seeking a Returns Clerk to join the team, focusing on delivering exceptional customer service and efficient handling of returns. You will work within a supportive retail environment and contribute to daily store operations.

The role requires strong communication, organizational skills, and the ability to work with minimal supervision. A can-do attitude and flexibility across trading hours are essential.

Qualifications

• Excellent communication skills in English, both verbal and written.
• Highly organized with strong time management skills.
• Motivated with great attention to detail and accuracy.
• Able to work with minimal supervision and take initiative.
• Competent computer skills including Excel and Word.
• Enthusiastic with a can-do attitude and willingness to learn.
• Able to prioritise workload and meet deadlines.
• Flexible across retail trading hours including weekends and public holidays.

Responsibilities

• Provide excellent customer service as a Returns Clerk.
• Support purchasing processes and general retail operations.
• Liaise with customers to process returns and exchanges.
• Maintain accurate records and data entry for returns.

Skills

Customer service

Communication

Time management

Attention to detail

Team player

Flexibility

Can-do attitude

Prioritisation

Tools

Excel

Word

Job description

Harvey Norman Browns Plains is seeking a Returns Clerk to join the team, focusing on delivering exceptional customer service and efficient handling of returns. You will work within a supportive retail environment and contribute to daily store operations.

The role requires strong communication, organizational skills, and the ability to work with minimal supervision. A can-do attitude and flexibility across trading hours are essential.