Customer Service - Harvey Norman

Harvey Norman; Sunshine Coast Regional; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression with a wide support

Environment where good performance is…

Flexible and positive work environment

Job summary

Harvey Norman Gympie Warehouse is seeking a proactive GIR Clerk to deliver great service and accurate receipting for our customers. You will liaise with customers, assist with dispatch and ensure timely distribution of goods from the warehouse.

Join a team that values reliability, attention to detail and strong communication. You’ll work flexible retail hours, including weekends and holidays, with generous staff discounts and clear opportunities for career progression within a national brand.

Qualifications

• Excellent communication skills in both verbal and written.
• Highly organized and possess great time management skills.
• Motivated and have a great eye for detail.
• Experience in receipt and dispatch of merchandise.
• Effective, timely and accurate distribution of goods in and out of our warehouse, including loading of trucks.
• Strong commitment to WH&S policies and procedures.
• Enthusiasm and willingness to learn with a 'can do' attitude.
• Ability to prioritise workload and meet deadlines.
• Flexible across retail trading hours including weekends, public holidays and late night trades.

Responsibilities

• Receipt and dispatch of merchandise to customers and stores.
• Liaise with customers to provide exceptional service.
• Assist in loading and unloading goods and ensuring accurate distribution from the warehouse.

Skills

Customer service

Teamwork

Communication skills

Time management

Detail-oriented

WH&S awareness

Job description

• Full Time Position
• Guaranteed base earnings
• Opportunity to work with an Australian retail icon
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Gympie Warehouse Team is seeking a passionate, customer service focused GIR Clerk to join them in delivering Great Service, Always! to their customers.

As a GIR Clerk, you have a good understanding of the receipting, and liaising with customers providing exceptional customer service.

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• To be highly organised and possess great time management skills
• Must be motivated and have a great eye for detail
• Experience in receipt and dispatch of merchandise
• Effective, timely and accurate distribution of goods in and out of our warehouse, including loading of trucks
• A strong commitment to WH&S policies and procedures
• Enthusiasm and willingness to learn with a "can do" attitude
• Ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment