Return-to-Work Champion – Island Living

Hamilton Island Enterprises; Hamilton Island; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Live-on-island accommodation

Discounts on dining, island activities

Job summary

Hamilton Island Enterprises on Hamilton Island, QLD, seeks a proactive Return to Work Coordinator to lead our injury management and workers’ compensation portfolio. You will coordinate plans, support claims, and partner with managers, medical practitioners, insurers and internal teams for safe outcomes.

The role reports to the Human Resources Manager within a diverse resort operation, offering on-island work, collaboration with a multi-disciplinary team and a focus on wellbeing and recovery.

Qualifications

• Three to five years’ experience within Human Resources, Workplace Health and Safety, counselling or a related field.
• At least three years’ experience managing end-to-end workers’ compensation claims and injury management.
• Experience supporting both work-related and non-work-related injuries or illnesses.
• Strong knowledge of injury management, suitable duties and return-to-work practices.
• Ability to interpret and apply relevant workers’ compensation legislation and regulatory requirements.
• Strong organisation, case management and documentation skills.

Responsibilities

• Coordinate end-to-end injury management and workers’ compensation claims from commencement through to resolution.
• Lead return-to-work processes for employees with work-related injuries or illnesses.
• Develop, implement and monitor suitable duties and return-to-work plans in consultation with treating practitioners, managers and the WHS team.
• Coordinate early-intervention programs, rehabilitation services and recovery-at-work initiatives.
• Liaise with healthcare providers, insurers, rehabilitation providers and internal stakeholders to maintain coordinated case management.
• Provide practical advice to managers on injury prevention, early intervention, suitable duties and claims management.

Skills

Empathy

Resilience

Sound judgement

Confidentiality

Professionalism

Organisation

Education

RTW Coordinator cert

Tools

Microsoft Office

Job description

Hamilton Island Enterprises on Hamilton Island, QLD, seeks a proactive Return to Work Coordinator to lead our injury management and workers’ compensation portfolio. You will coordinate plans, support claims, and partner with managers, medical practitioners, insurers and internal teams for safe outcomes.

The role reports to the Human Resources Manager within a diverse resort operation, offering on-island work, collaboration with a multi-disciplinary team and a focus on wellbeing and recovery.