Retirement Living Administration Officer

Churches Of Christ; Toowoomba Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Salary packaging benefits

Competitive remuneration and superann

Generous annual leave

Supportive workplace culture

Job summary

Churches of Christ Retirement Living in Toowoomba, QLD is seeking an Administration Officer on a permanent part-time basis (60 hours per fortnights; Monday to Friday 9am–3pm, no weekends).

You will be the welcoming, professional first point of contact for residents, families and visitors, supporting smooth daily operations and delivering accurate administrative processes with a values-driven approach.

Qualifications

• Certificate III in Business or equivalent experience (Highly Regarded)
• Minimum 1 year of administration experience
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong communication and interpersonal skills
• A current National Police Certificate and NDIS Worker Screening Check (or willingness to obtain)

Responsibilities

• Maintain staff rosters, coordinate vacant shift coverage and generate scheduling reports.
• Support staff onboarding and maintain accurate training, registration and compliance records.
• Coordinate resident admission, transfer and discharge documentation, including agreements and system updates.
• Manage residential enquiries and waitlists and assist with prospective resident fee information
• Respond to enquiries from residents, families and training
• Assist with accounts payable, receipting, banking, stationary supplies and records management.

Skills

Microsoft Office

Customer service

Communication

NDIS Screening

Education

Certificate III in Business

Job description

Permanent Part timeSupportive, values-driven organisationSalary packaging benefits

Administration Officer | Retirement Living –Toowoomba-Nubeena Village, QLD

Churches of Christ

Permanent Part Time (60 Hours Per Fortnight) – (Monday to Friday 9am-3PM- No weekends)

About the opportunity:

As our Administration Officer with Churches of Christ Retirement Living, Southern Downs, you will be the welcoming and professional first point of contact for residents, families, visitors, and stakeholders. Reporting to the Service Manager, you will play a vital role in supporting the smooth day-to-day operations of the service, delivering exceptional customer service while ensuring administrative processes are completed accurately and efficiently.

What you’ll be responsible for:

• Maintain staff rosters, coordinate vacant shift coverage and generate scheduling reports.
• Support staff onboarding and maintain accurate training, registration and compliance records.
• Coordinate resident admission, transfer and discharge documentation, including agreements and system updates.
• Manage residential enquiries and waitlists and assist with prospective resident fee information
• Respond to enquiries from residents, families and training
• Assist with accounts payable, receipting, banking, stationary supplies and records management.

About you

You are a personable and detail-focused individual who thrives on creating positive connections and delivering exceptional administrative support. You enjoy contributing to a welcoming community where residents and staff feel valued, supported, and respected.

You'll ideally bring:

• Certificate III in Business/or equivalent experience (Highly Regarded)
• Minimum 1 year of administration experience
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong communication and interpersonal skills
• A current National Police Certificate and NDIS Worker Screening Check (or willingness to obtain)

Importantly, you will be someone who closely aligns with our organisational values of: Integrity, Compassion, Excellence and Courage.

Why join Churches of Christ?

Churches of Christ is one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning more than 140 years. Through our faith-based mission, the church and organisation work together to provide holistic support across family services, community housing, retirement living, home care and residential aged care, with services across Queensland and Victoria.

What we offer

• Competitive remuneration and superannuation
• Ability to take-up an ATO supported benefit of up to $18,549 on living expenses (mortgage repayments, rent, entertainment) paid from your gross income – before tax. Potentially reducing your tax burden, dependent upon individual circumstance, working for a for-purpose organisation.
• Generous annual leave to support your wellbeing and work-life balance.
• A supportive and positive workplace culture where collaboration and compassion matter.
• Meaningful work where you can make a genuine difference in the lives of older Australians.
• Opportunities for ongoing learning, development and professional growth.
• The opportunity to be part of a values-driven organisation committed to quality, dignity and compassionate care.