Retail Tech Sales Consultant — Flexible Hours & 30% Discount

Telstra; Tweed Heads; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

30% Telstra discount

240+ Brand offers

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Extra leave up to 4 weeks

Learning programs

Future Ready program

Flexible hours

Recognition programs

Job summary

Telstra in New South Wales is seeking a Retail Customer Service & Sales Consultant for Tweed City. You’ll guide customers to the right tech, activate services, and troubleshoot basics while delivering friendly, efficient service in a fast-paced store environment.

You’ll stay current with Telstra products, use consultative selling to meet KPIs, and work with a supportive team to create a welcoming experience for every customer who walks through the door.

Qualifications

• Customer service mindset and strong communication are essential.
• Ability to upsell and tailor solutions to customer needs.
• Willingness to learn about Telstra products and services.
• Positive, resilient attitude in a busy retail environment.

Responsibilities

• Assist customers with product selection and service activation.
• Provide guidance on tech solutions and troubleshoot basics.
• Deliver exceptional experiences and maintain store standards.
• Collaborate with team to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Learning Mindset

Resilience & Positivity

Customer-Facing Experience

Job description

Telstra in New South Wales is seeking a Retail Customer Service & Sales Consultant for Tweed City. You’ll guide customers to the right tech, activate services, and troubleshoot basics while delivering friendly, efficient service in a fast-paced store environment.

You’ll stay current with Telstra products, use consultative selling to meet KPIs, and work with a supportive team to create a welcoming experience for every customer who walks through the door.