Retail Tech Consultant - Part Time | Flexible Hours & Growth

Telstra; Australian Capital Territory; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

12% Superannuation

30% off Telstra services

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Flexible working hours

Job summary

Telstra Retail in WODEN is seeking a part-time Customer Service & Sales Consultant to provide frontline support, assist customers with product selection, service activations, and troubleshooting basic issues. You’ll craft positive experiences and uphold Telstra’s retail standards while contributing to store performance.

You’ll join an iconic Aussie brand with a focus on collaboration, learning, and growth. This role offers flexibility, competitive hourly pay, and opportunities to expand your

Qualifications

• Great communication skills: you’re a natural at connecting with people and making their day better.
• Solution-oriented: you enjoy thinking on your feet and tailoring solutions for each customer.
• Sales drive: you’re motivated to achieve (and exceed) sales targets and KPIs.
• Passion for learning: you’re eager to grow and develop your skills in a dynamic environment.
• Resilience and positivity: you have a can-do attitude, even when things get busy.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra Retail in WODEN is seeking a part-time Customer Service & Sales Consultant to provide frontline support, assist customers with product selection, service activations, and troubleshooting basic issues. You’ll craft positive experiences and uphold Telstra’s retail standards while contributing to store performance.

You’ll join an iconic Aussie brand with a focus on collaboration, learning, and growth. This role offers flexibility, competitive hourly pay, and opportunities to expand your