Tech-Savvy Retail Sales & Service Consultant (Flexible Hours)
Telstra Corporation
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Telstra Retail is seeking a Casual Customer Service & Sales Consultant for WODEN. You will assist customers with product selection, activation, and troubleshooting, delivering positive experiences aligned with Telstra standards.
The role combines frontline support with consultative selling to meet customer needs. You will stay informed about gadgets and services, advising customers to find the right solutions.
Qualifications
- Great communication skills with customers.
- Ability to tailor solutions based on needs.
- Motivation to meet or exceed sales targets and KPIs.
- Willingness to learn about Telstra products and services.
- Positive attitude and resilience in a fast-paced retail environment.
- Customer-facing experience is a plus but not required.
Responsibilities
- Deliver Exceptional Customer Experiences by helping customers choose products and services.
- Be the Go-To Tech Expert by staying updated on latest gadgets and services.
- Achieve and Excel by meeting and exceeding sales targets and KPIs.
- Collaborate with team to create a welcoming environment and support store goals.
Skills
Job description
Telstra Retail is seeking a Casual Customer Service & Sales Consultant for WODEN. You will assist customers with product selection, activation, and troubleshooting, delivering positive experiences aligned with Telstra standards.
The role combines frontline support with consultative selling to meet customer needs. You will stay informed about gadgets and services, advising customers to find the right solutions.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
