Retail Tech Consultant — Elevate Customer Experiences

Telstra; Lachlan; On-site; AUD 44,000 - 47,000; Part time

Benefits offered by this job

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

12% Superannuation

30% Telstra discounts

Access to 17,000 learning programs

Flexible working hours

Performance rewards

Job summary

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant at Brookside, NSW. You will assist customers with product selection, service activation, and troubleshooting, while delivering exceptional in-store experiences for Telstra’s iconic Aussie brand.

You will be the go-to tech expert, guiding customers with confidence, and collaborating with your team to achieve store goals and KPIs in a flexible, customer-centric environment.

Qualifications

• Great communication skills are essential for engaging customers.
• A solution-oriented mindset helps tailor product recommendations.
• Sales drive to meet and exceed targets and KPIs.
• Eagerness to learn and grow within the role and company.
• Resilience and a positive attitude during busy periods.
• Customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and Telstra offerings.
• Achieve and excel by using consultative selling to meet sales targets and KPIs.
• Collaborate with the team to create a welcoming store environment and support goals.

Skills

Great communication

Solution-oriented

Sales mindset

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant at Brookside, NSW. You will assist customers with product selection, service activation, and troubleshooting, while delivering exceptional in-store experiences for Telstra’s iconic Aussie brand.

You will be the go-to tech expert, guiding customers with confidence, and collaborating with your team to achieve store goals and KPIs in a flexible, customer-centric environment.