Retail Tech Advisor | Customer Solutions & Sales

Telstra Corporation; Noosa Shire; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

30% Telstra discounts

16 weeks parental leave

12% Superannuation

Job summary

Telstra Retail is seeking a part-time Retail Customer Service & Sales Consultant in Noosa to assist customers with product selection and service activation. You will troubleshoot basic issues, deliver outstanding service, and contribute to store performance.

You will stay up-to-date with Telstra products and services, providing informed guidance while flexibly supporting the team to meet sales targets and KPIs.

Qualifications

• Excellent communication and customer-service mindset.
• Willingness to learn product knowledge and sales techniques.
• Ability to adapt to fast-paced retail environments.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide timely solutions.
• Deliver exceptional customer experiences and meet KPIs.
• Collaborate with team to support store goals.

Skills

Great communication

Sales drive

Solution-oriented

Customer-facing experience

Job description

Telstra Retail is seeking a part-time Retail Customer Service & Sales Consultant in Noosa to assist customers with product selection and service activation. You will troubleshoot basic issues, deliver outstanding service, and contribute to store performance.

You will stay up-to-date with Telstra products and services, providing informed guidance while flexibly supporting the team to meet sales targets and KPIs.