Retail Assistant Manager: Lead, Train & Grow Team

OTR; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Reddy Express – Assistant Manager role within the OTR Group requires leading store operations, coaching staff and ensuring high service standards. You will manage rostering, stock, reporting and safety compliance.

The successful candidate will demonstrate leadership, strong communication, and a passion for customer service with a focus on teamwork and adaptability in a fast-paced retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills and customer service focus.
• Ability to train and develop team members.

Responsibilities

• Assist with day-to-day store operations including rostering, stock management and reporting.
• Deliver excellent customer service and coach staff on service standards.
• Implement health and safety policies and procedures.

Skills

Leadership

Career development

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Assistant Manager role within the OTR Group requires leading store operations, coaching staff and ensuring high service standards. You will manage rostering, stock, reporting and safety compliance.

The successful candidate will demonstrate leadership, strong communication, and a passion for customer service with a focus on teamwork and adaptability in a fast-paced retail environment.