Retail Team Lead: Customer Service & Coaching

Bunnings; Gold Coast City; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

12 weeks paid parental leave

Festive gifts

Cafe discount at Bunnings Cafe

Travel opportunities

Job summary

Bunnings is seeking a Retail Supervisor on the Gold Coast to lead a designated department, support the store's senior leadership, and ensure daily operations run smoothly. You will drive service excellence, coach teammates, and uphold merchandising standards while fostering a positive customer experience.

The role offers an adult pay rate of AUD 30.78 per hour and opportunities to grow within a supportive leadership team and inclusive work environment.

Qualifications

• Experience supervising a team in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and customer service.

Responsibilities

• Lead by example and support store leadership to maintain high energy and smooth operations.
• Coach and guide team on service behaviours and customer interactions.
• Onboard and train new team members with induction support.
• Maintain merchandising standards to meet business requirements.
• Coordinate and manage stock effectively.

Skills

Customer service

Team leadership

Store operations

Coaching

Job description

Bunnings is seeking a Retail Supervisor on the Gold Coast to lead a designated department, support the store's senior leadership, and ensure daily operations run smoothly. You will drive service excellence, coach teammates, and uphold merchandising standards while fostering a positive customer experience.

The role offers an adult pay rate of AUD 30.78 per hour and opportunities to grow within a supportive leadership team and inclusive work environment.