Retail Team Leader: Customer Experience & Coaching

Bunnings; Central Coast; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Team member benefits

12 weeks parental leave

Festive gifts

Cafe discounts

Travel opportunities

Job summary

Bunnings is seeking an in-store Retail Supervisor to energize the team, support the store’s leadership, and ensure smooth operations. You will lead by example, deliver excellent customer service, and coach staff to maintain high standards in a fast-paced environment.

The role offers an adult pay rate of 30.78 AUD per hour for applicants aged 18 and over, with opportunities to develop leadership skills and advance within the store network.

Qualifications

• Previous experience supervising a team in a fast-paced retail environment.
• Strong customer service focus and communication skills.
• Willingness to coach and develop others; open communication.

Responsibilities

• Lead by example to deliver exceptional service and support the store leadership team.
• Coach and guide team on service behaviours and workflows.
• Onboard and train new team members with inductions and ongoing coaching.
• Maintain merchandising standards to meet business requirements.
• Coordinate stock and stocktake processes to ensure availability.

Skills

Retail leadership

Customer service

Team supervision

Coaching

Stock management

Job description

Bunnings is seeking an in-store Retail Supervisor to energize the team, support the store’s leadership, and ensure smooth operations. You will lead by example, deliver excellent customer service, and coach staff to maintain high standards in a fast-paced environment.

The role offers an adult pay rate of 30.78 AUD per hour for applicants aged 18 and over, with opportunities to develop leadership skills and advance within the store network.