Retail Superstar: Sales, Service & Fulfillment

IKEA; Canberra; On-site; AUD 34,000 - 47,000; Full time

Benefits offered by this job

5 weeks annual leave

Parental leave

Co-worker discount

Free parking

Uniform provided

Job summary

IKEA Canberra is hiring co-workers for Sales, Customer Service and Fulfilment roles. You will help customers find home furnishing solutions, provide excellent service at touchpoints, and ensure orders are prepared and delivered accurately and efficiently.

You’ll be part of a team that values customer focus, adaptability, and strong communication, with opportunities across multiple departments and shift patterns during peak periods.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to work in a fast-paced environment.
• Excellent communication and teamwork.

Responsibilities

• Assist customers with product selection and information.
• Process orders and payments accurately at checkouts.
• Fulfil orders and prepare for delivery or Click & Collect.
• Operate forklifts and fulfilment equipment safely and efficiently.

Skills

Customer focus

Communication skills

Teamwork

Adaptability

Cash handling

Tools

Forklift operation

Job description

IKEA Canberra is hiring co-workers for Sales, Customer Service and Fulfilment roles. You will help customers find home furnishing solutions, provide excellent service at touchpoints, and ensure orders are prepared and delivered accurately and efficiently.

You’ll be part of a team that values customer focus, adaptability, and strong communication, with opportunities across multiple departments and shift patterns during peak periods.