Retail Store Manager - South port

Oscar Wylee Pty Ltd.; Gold Coast City; Vor Ort; AUD 63.000 - 77.000; Vollzeit

Benefits dieser Stelle

Free prescription glasses

Family & Friends discounts

Flexible rosters

Prime Gold Coast location

Career growth opportunities

Zusammenfassung

Oscar Wylee is seeking a Store Manager for our Southport Store on the Gold Coast to lead a team and ensure excellent store results.

You will oversee day-to-day operations, rosters, budgets and customer service, with hands-on in-store support. Training will be provided, and a clear path to area management or optometry roles will be available.

Qualifikationen

• Leadership experience in retail; coaching and guiding a team.
• Experience contributing to rosters, labour planning or store performance.
• Passion for delivering excellent customer experiences.
• Interest in decision-making, coaching and building team culture.
• No optical experience required; training provided.

Aufgaben

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through genuine customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on support in-store, assisting with sales, service, and patient care.
• Partner with Optometrists to ensure exceptional customer experience.

Kenntnisse

Leadership

Roster support

Customer service

Tools

Google Suite

Deputy

Hibob

Jobbeschreibung

As Store Manager for Oscar Wylee in Southport Store, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision-making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

A base salary up to $70,000 plus superannuation depending on the experience.

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our Australia Fair Southport store, conveniently located on the Gold Coast with easy access from nearby suburbs and just 2 km from Surfers Paradise. With G:link tram services within walking distance and 2-hour parking available at the centre, commuting to and from the store is simple and stress free. Check out our store page here!
• Flexible rosters for the perfect work-life balance, with each Sunday and Monday RDO
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail -from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Work in our South.Point Southport store, conveniently located in Canberra’s southern hub with easy access from nearby suburbs such as Greenway, Oxley and Bonython. With excellent bus connections from across Canberra and five easy-access car parks available, commuting to and from the store is simple and stress free. Check out our store page here!

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!