Store Manager

Oscar Wylee Pty; Melbourne; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Free pair of prescription glasses every six months

Family & Friends discounts twice a year

Flexible rosters for work-life balance

Career growth opportunities beyond retail

Job summary

A retail optical company in Australia is seeking a Store Manager at the Pacific Werribee shopping centre. The role involves overseeing daily operations, leading a team to achieve performance goals, and ensuring exceptional customer care. Candidates should have previous retail leadership experience and a passion for customer satisfaction. This position offers a competitive salary up to $70,000, a variety of perks, and opportunities for career growth within the company.

Qualifications

• Previous leadership experience in retail.
• Passion for delivering great customer experiences.
• Interest in coaching and team development.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support team to reach performance goals through genuine customer care.
• Manage rosters, budgets, and labour efficiency.

Skills

Leadership experience in retail

Customer service orientation

Decision-making skills

Coaching abilities

Team culture development

Job description

As Store Manager for Oscar Wylee in Pacific Werribee shopping centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in‑store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Westfield Geelong. The Westfield Geelong is easily accessible by car with ample parking available, and regular bus services stop at the centre approximately every 30 minutes. Check out our store page here!
• Flexible rosters for the perfect work‑life balance, with each Sunday and Monday RDO
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail -from area management, operations, or optometry

Earnings:

A base salary up to $70,000 plus superannuation.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Pacific Werribee offers a busy and dynamic retail environment with a wide variety of shopping, dining, and everyday essentials to enjoy before or after your shift. With strong foot traffic and a vibrant local community, working at Oscar Wylee Pacific Werribee means being part of a supportive team in one of the region’s key shopping destinations.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your retail leadership career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.