Store Manager

Oscar Wylee Pty; Gold Coast City; On-site; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Base salary up to $70,000 + super

Uncapped commissions based on performance

Free pair of prescription glasses every six months

Career growth opportunities

Flexible work-life balance

Supportive team environment

Job summary

A leading optical retail company in Queensland is seeking a passionate Store Manager to lead their team. In this role, you will oversee store operations and create exceptional customer experiences while managing rosters and performance goals. The ideal candidate will have leadership experience and a strong commitment to customer service. This position offers competitive salary and uncapped commissions, allowing you to thrive in a supportive, collaborative environment with a strong focus on career growth.

Qualifications

• Previous leadership experience in retail, with a focus on coaching and results.
• Experience with rosters and performance management is a plus.
• A strong passion for customer-centric service.

Responsibilities

• Oversee store operations and compliance.
• Support team performance through coaching and customer care.
• Manage budgets, rosters, and labour efficiency.
• Partner with Optometrists for customer experience.

Skills

Leadership experience in retail

Customer service focus

Roster and labour planning

Motivational coaching

Job description

Store Manager – Optical Retail | Oscar Wylee

Seeking a passionate and engaging leader to support and develop a retail team. To meet peak trading needs, Tuesday to Saturday availability is preferred.

Benefits & Perks

At Oscar Wylee, we take care of our people so you can focus on delivering outstanding service and leadership every day.

Here’s what you’ll enjoy:

• Base salary up to $70,000 + super
• Uncapped commissions -your performance determines your earning potential
• Free pair of prescription glasses every six months
• Family & Friends discounts 2 x annually
• Career growth opportunities beyond retail - area management, operations, or optometry support
• Flexible rosters for genuine work-life balance, with each Sunday and Monday RDO
• Supportive, energetic teams that value collaboration and community impact
• Be part of a company passionate about style, health, and purpose

About the Role

As a Store Manager, you’ll lead the day-to-day operations of your store and inspire your team to deliver exceptional customer experiences.

Working closely with our Optometrists, you’ll ensure a seamless blend of professional eye care and stylish eyewear.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

Skills & Experience

We’re looking for a motivated and organised leader who thrives in a customer-focused environment and enjoys helping others succeed.

You’ll bring:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences - we’ll teach you the optical retail side.
• An interest in developing skills in decision-making, coaching, and team culture - we support your growth.
• No optical experience required - some of our best store leaders joined from outside the industry.

Why Join Oscar Wylee

We’re not just an eyewear company - we’re a fast-growing community dedicated to making quality eye care and stylish eyewear accessible to everyone.

Our people are ambitious, solutions-focused, and passionate about improving lives through vision.

You’ll be part of a brand that’s redefining optical retail - where fashion meets purpose, and career growth meets real impact.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 130 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Apply Now

If you’re ready to take the next step in your retail leadership career, apply today and join a global brand where your growth and contribution truly matter.

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.