Store Manager

Oscar Wylee Pty Ltd.; Victoria; Hybrid; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Free prescription glasses every 6 mo

Family & Friends discounts twice a yr

Flexible rosters with Sunday & Monday休

Access to Google Suite, Deputy and Hib

Career growth into area management or/

Job summary

Oscar Wylee Pacific Werribee is seeking a Store Manager to lead and inspire the team, overseeing daily operations and delivering exceptional customer experiences. You will work with our Store Partner and gain valuable commercial and operational exposure in a joint venture setting with experienced leaders.

The role focuses on coaching, rosters, budgets, and hands‑on in‑store support to ensure a high‑performing, customer‑centric environment at Westfield Geelong.

Qualifications

• Experience leading or coaching a team to achieve results in retail.
• Experience contributing to rosters, labour planning or store performance.
• Strong focus on delivering excellent customer experiences.
• Demonstrated decision-making, coaching and team‑culture development.

Responsibilities

• Oversee store operations, compliance and performance standards.
• Support the team to reach performance goals through customer care.
• Manage rosters, budgets and labour efficiency.
• Provide hands-on in-store support with sales and service.
• Partner with Optometrists to ensure exceptional customer experiences.

Skills

Leadership experience

Roster planning

Customer experience focus

Decision making

Coaching & culture

Tools

Google Suite

Deputy

Hibob HR platform

Job description

As Store Manager for Oscar Wylee in Pacific Werribee shopping centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our experienced Store Partner, gaining valuable commercial and operational experience. Our Miranda store is involved in our joint venture partnership, where we have had the opportunity to work alongside exceptional business leaders who have joined Oscar Wylee as part owners of our stores.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Westfield Geelong. The Westfield Geelong is easily accessible by car with ample parking available, and regular bus services stop at the centre approximately every 30 minutes. Check out our store page here!
• Flexible rosters for the perfect work-life balance, with each Sunday and Monday RDO
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail -from area management, operations, or optometry

Earnings:

A base salary up to $70,000 plus superannuation.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Pacific Werribee offers a busy and dynamic retail environment with a wide variety of shopping, dining, and everyday essentials to enjoy before or after your shift. With strong foot traffic and a vibrant local community, working at Oscar Wylee Pacific Werribee means being part of a supportive team in one of the region’s key shopping destinations.

. We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!