Retail Store Leader: Elevate Sales & Customer Service

Nurseline Ja; City of Devonport; On-site; AUD 70,000 - 90,000; Full time

Job summary

Nurseline Ja is seeking a Retail Store Manager to lead a Tasmanian retail team, drive sales growth, and deliver exceptional customer service. The role focuses on merchandise, stock control, rostering and store presentation, with a proactive leadership style to foster a positive workplace culture.

You will oversee budgets, operations and performance, ensuring compliance and strong financial controls while mentoring staff for continuous development and customer-focused outcomes.

Qualifications

• Proven retail leadership experience.
• Strong focus on sales performance and customer service.
• Ability to inspire, develop and engage teams.
• Excellent communication and organisational skills.
• Positive, proactive and solutions-focused approach.
• Experience managing budgets, stock and store operations.

Responsibilities

• Lead, coach and motivate a high-performing retail team.
• Drive sales, profitability and store performance.
• Deliver outstanding customer experiences every day.
• Manage stock control, merchandising and store presentation.
• Oversee rosters, training and team development.
• Maintain strong financial controls and operational standards.

Skills

Retail leadership

Sales performance

Customer service

Communication

Organisational skills

Budgeting

Stock control

Job description

Nurseline Ja is seeking a Retail Store Manager to lead a Tasmanian retail team, drive sales growth, and deliver exceptional customer service. The role focuses on merchandise, stock control, rostering and store presentation, with a proactive leadership style to foster a positive workplace culture.

You will oversee budgets, operations and performance, ensuring compliance and strong financial controls while mentoring staff for continuous development and customer-focused outcomes.