Retail Sales Assistant (Part Time) - Black Pepper Penrith

Brand Collective; Penrith; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Generous staff discounts

In-store incentives

Training and development

Community connection

Wellbeing support

And more – great perks

Job summary

Black Pepper Penrith is seeking a part-time Retail Assistant to deliver warm, personalised customer service and styling advice in a fashion-forward environment. You will help customers find looks that suit their needs, build connections, and contribute to a welcoming store atmosphere.

A positive, can-do attitude and team collaboration are essential. Join the Black Pepper Penrith team to support customers with style selections, uphold store standards, and participate in team-driven sales goals.

Qualifications

• Customer-focused and friendly service experience in fashion or retail.
• Ability to build genuine connections with customers and understand their needs.
• Strong communication and interpersonal skills; capable of adapting style to different customers.

Responsibilities

• Provide warm, personalised and exceptional customer service.
• Help customers find styles that suit their needs and make them feel confident.
• Offer styling advice and contribute to maintaining a visually appealing store.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexible shifts

Job description

ABOUT BLACK PEPPER

At Black Pepper, we believe fashion should make women feel confident, comfortable and celebrated.

We create stylish, elegant womenswear designed for real women and real lives. From the products we offer to the service we provide, our customers are at the heart of everything we do.

ROLE IN A NUTSHELL

As a Part-Time Retail Assistant at Black Pepper Penrith, you’ll be an important part of creating a positive and memorable experience for our customers.

You’ll help women find styles that make them look and feel their best, provide personalised styling advice, keep the store looking beautiful and work closely with your team to achieve store goals.

If you love fashion, enjoy connecting with people and take pride in delivering genuinely great customer service, we’d love to hear from you!

WHAT YOU’LL BE DOING

• Provide warm, personalised and exceptional customer service
• Get to know our customers and help them find styles that suit their individual needs
• Offer confident styling and product advice to help customers feel fabulous

ABOUT YOU

We’re looking for someone who:

• Loves fashion and enjoys helping women find styles that make them feel confident
• Has previous experience in retail, fashion or a customer-facing role
• Enjoys building genuine relationships with customers
• Can adapt their selling and communication style to suit different customers
• Has excellent communication and interpersonal skills
• Is reliable, enthusiastic and brings a positive can-do attitude to every shift
• Works well as part of a team and is happy to support your colleagues
• Can commit to an agreed part-time shift pattern, with some flexibility during busy trading periods

Whether you’re an experienced fashion retailer or someone with a strong passion for customer service looking to take the next step, we’d love to hear from you.

WHY JOIN BLACK PEPPER?

When you join Black Pepper and Brand Collective, you’ll be part of a supportive team where your contribution is valued.

You’ll also enjoy:

• Generous staff discounts – Up to 50% off brands including Review, Superdry, Black Pepper and Elka Collective
• In-store incentives – Be rewarded for your contribution and achievements
• Training and development – Opportunities to build your skills and grow your retail career
• Community connection – Be part of our commitment to community and charity initiatives, including our collaboration with Ovarian Cancer Australia, morning teas and fashion shows
• Wellbeing support – Free access to Mental Health Professionals through our Employee Assistance Program
• And more – because we believe work should come with great perks!

READY TO JOIN THE BLACK PEPPER PENRITH TEAM?

If you love fashion, enjoy helping people and want to make a genuine difference to every customer's shopping experience, this could be the role for you.

Join the Black Pepper Penrith team and help women feel confident, valued and celebrated every day.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's leading apparel, footwear and sport groups, operating an omnichannel business across 300+ stores, with more than 3,000 team members, a comprehensive online business and an extensive wholesale network.

Our portfolio spans iconic heritage brands, contemporary fashion, street culture, considered craftsmanship and international luxury.

At Brand Collective, our customers come from all walks of life, and so do we. We value diversity and inclusion in all forms and hire based on capability and performance. If your skills and experience align with the role and our culture, we encourage you to apply.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered.

The advertising of this role may close earlier than the listed closing date, so we encourage interested candidates to apply early.