Retail Sales Assistant: Customer-Focused & Growth-Ready

Ringers Western; Gold Coast City; On-site; AUD 40,000 - 54,000; Full time

Benefits offered by this job

Product discounts

Career growth opportunities

Selected partner discounts and events

Job summary

Ringers Western is seeking a Retail Sales Assistant to create a welcoming in-store experience and support daily store operations. You will build product knowledge, contribute to sales targets, and work with a passionate team representing the brand.

You will welcome customers, help them find products, handle transactions, and assist with stock and merchandising, all while maintaining store standards and safety practices. Prior retail experience is valued but not essential.

Qualifications

• Previous retail, customer service or sales experience is highly regarded but not essential.

Responsibilities

• Welcome customers and deliver friendly, genuine and knowledgeable service
• Help customers find products that suit their needs, style and lifestyle
• Develop strong knowledge of our products, pricing, features and availability
• Identify natural opportunities to recommend additional products
• Contribute to individual and store sales targets
• Build customer loyalty and encourage repeat visits
• Handle customer enquiries and concerns professionally and promptly
• Keep the store clean, organised and visually appealing
• Assist with visual merchandising and product displays
• Process sales, returns and exchanges accurately using the point-of-sale system
• Receive, unpack, replenish and organise stock
• Assist with stocktakes and inventory checks
• Report stock shortages, discrepancies or other issues to the Store Manager
• Follow store procedures and workplace health and safety requirements
• Arrive prepared and on time for every rostered shift

Skills

Customer service

Communication

Team player

Attention to detail

Job description

Ringers Western is seeking a Retail Sales Assistant to create a welcoming in-store experience and support daily store operations. You will build product knowledge, contribute to sales targets, and work with a passionate team representing the brand.

You will welcome customers, help them find products, handle transactions, and assist with stock and merchandising, all while maintaining store standards and safety practices. Prior retail experience is valued but not essential.