Boutique Assistant

Rose Apothecary_; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Job summary

Rose Apothecary_ is seeking a motivated Retail Assistant in Melbourne to deliver exceptional customer service and support sales and inventory functions. You will greet customers, process transactions, assist with stock, and contribute to visual merchandising while maintaining a welcoming store environment.

The role requires strong communication, a flexible schedule including evenings and weekends, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Knowledge of retail sales principles and practices.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Assist with inventory management, including receiving and stocking merchandise
• Provide product knowledge and recommendations to customers
• Handle customer complaints and concerns in a timely and effective manner
• Assist with visual merchandising and store displays
• Perform other duties as assigned by management

Skills

Customer service

Communication

Cash handling

Teamwork

Basic math

Education

High school diploma or equivalent

Job description

We are seeking a highly motivated and customer-oriented Retail Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service, maintaining a clean and organized store, and assisting with sales and inventory management.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Assist with inventory management, including receiving and stocking merchandise
• Provide product knowledge and recommendations to customers
• Handle customer complaints and concerns in a timely and effective manner
• Assist with visual merchandising and store displays
• Perform other duties as assigned by management

Qualifications:

• High school diploma or equivalent
• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively
• Basic math skills and ability to handle cash transactions
• Knowledge of retail sales principles and practices
• Ability to work a flexible schedule, including evenings and weekends