Retail Sales Assistant

Jaycar Electronics; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Job summary

Jaycar Electronics on the Gold Coast is seeking a customer-focused team member to support store operations and assist customers with electronics products.

The role emphasizes delivering exceptional service, helping customers find product solutions, and contributing to a friendly, well-organised store environment with a focus on safety and teamwork.

Qualifications

• High standards of customer service delivery.
• Willingness to learn and on-the-job training provided.
• An electronics enthusiast - from tinkerer to hobbyist or just tech savvy.

Responsibilities

• Providing exceptional customer service and product solutions to customers
• Ongoing merchandising of the store to ensure product availability for customers
• Ensure stock is unpacked and maintaining stock reserve standards
• General housekeeping duties to offer customers a positive store experience
• Working cooperatively with other team members to enhance the customer experience
• In conjunction with the Store Manager provide a safe working environment for the team and customers

Skills

Customer service

Product knowledge

Job description

You are aPassionate and Inspiringpeople person, ready to assist our customers withIntegrity andCare. Our customer is our focus; you will provide extraordinary customer service and be part of a friendly team withDisciplined retail processes andEntrepreneurial sales skills. Having a spark for electronics will enhance the customer experience based on our products.

Your responsibilities include:

• Providing exceptional customer service and product solutions to customers
• Ongoing merchandising of the store to ensure product availability for customers
• Ensure stock is unpacked and maintaining stock reserve standards
• General housekeeping duties to offer customers a positive store experience
• Working cooperatively with other team members to enhance the customer experience
• In conjunction with the Store Manager provide a safe working environment for the team and customers

Experience required:

• High standards of customer service delivery
• Previous retail experience favourable, we do provide on the job training
• An electronics enthusiast - from tinkerer to hobbyist or just tech savvy

Who we are

Jaycar is a leading Australian and New Zealand electronics retail company that is committed to providing our customers with quality, range, and value for money. We have a passion for electronics and are proud of the unique products we bring to our customers. We are 100% Australian owned and operated with 100+ stores in Australia and New Zealand.

We take our core values seriously and work hard to create an environment where team members feel belonging. Teams who reflect a diversity of experience, identity, perspective, and background help us to create a healthy & inclusive working culture.