Retail Proactive Services Lead

Woolworths Group; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Rewards program for great work

24/7 Sonder app access

Generous leave policy

Job summary

Woolworths Group is seeking a hands-on Team Leader for Proactive Services across stores in Brisbane. You will lead a team responsible for cleaning, trolley collection, and waste support, while coaching staff and driving daily operations in a fast-paced retail environment.

You will create rosters, track hours and attendance, coordinate with Store Leadership on priorities, and ensure consumables are ordered and budgeted for. Flexibility to work across shifts is required.

Qualifications

• Hands-on leader with retail experience and ability to coach staff.
• Able to create rosters and ensure daily tasks are covered.
• Experience tracking hours, absences and policy compliance.
• Experience ordering consumables and managing budgets.
• Comfortable performing core operations alongside the team.

Responsibilities

• Lead, coach, and develop a team in cleaning, trolley collection and waste support.
• Create rosters to cover daily tasks and operations.
• Collaborate with Store Leadership to identify priorities and opportunities.
• Complete time and attendance for team members; manage absences.
• Order consumables and maintain store budgets.
• Contribute hands-on to day-to-day tasks (cleaning, trolley collection, waste management).

Skills

Leads team

Roster planning

Attendance tracking

Budget management

Store operations

Job description

Woolworths Group is seeking a hands-on Team Leader for Proactive Services across stores in Brisbane. You will lead a team responsible for cleaning, trolley collection, and waste support, while coaching staff and driving daily operations in a fast-paced retail environment.

You will create rosters, track hours and attendance, coordinate with Store Leadership on priorities, and ensure consumables are ordered and budgeted for. Flexibility to work across shifts is required.