Retail Proactive Services Team Lead

Woolworths Supermarkets; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder app access

Generous leave policy

Job summary

Woolworths Group is hiring for a hands-on leader to oversee Proactive Services across multiple stores in Sydney. You will coach a team focused on cleaning, trolley collection, and waste support, while ensuring daily operations run smoothly and safely.

This full-time role requires flexibility to work across early mornings, days, late nights and weekends, with a focus on delivering outstanding service and maintaining hygienic store environments for customers and staff.

Qualifications

• Ambitious mindset with a passion for people development.
• Flexible to work across early mornings, days, late nights and weekends.
• Comfortable working in varied environments including shop floor, fridges, freezers, and carparks.
• Strong eye for cleanliness and detail.
• Physically fit for demanding tasks.
• Organised to plan routines and schedules with your team.
• Able to operate within regulatory frameworks (Food Safety, regulations).

Responsibilities

• Lead, coach, and develop a team within cleaning, trolley collection and waste support.
• Create a roster to ensure daily tasks and operations are covered.
• Collaborate with Store Leadership to identify challenges and upcoming priorities.
• Complete time and attendance for team members and manage absences.
• Order consumables for stores and manage within budget.
• Contribute hands-on in core operational tasks to support day-to-day activities.

Skills

Leadership

Team coaching

Roster planning

Time & attendance

Budgeting

Regulatory compliance

Driver's license

Job description

Woolworths Group is hiring for a hands-on leader to oversee Proactive Services across multiple stores in Sydney. You will coach a team focused on cleaning, trolley collection, and waste support, while ensuring daily operations run smoothly and safely.

This full-time role requires flexibility to work across early mornings, days, late nights and weekends, with a focus on delivering outstanding service and maintaining hygienic store environments for customers and staff.