Retail People Relations Advisor

BP PLC; Melbourne; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid working arrangements

Wellbeing portal access

Résumé du poste

BP plc is seeking a Retail People Relations Advisor for a twelve-month fixed-term contract based in Docklands, Melbourne. The role covers Australia and New Zealand, providing expert PR support across the bp retail network, including absence management, disciplinary matters and investigations.

The position requires strong stakeholder management, knowledge of Fair Work Act/ERA, and experience with HR casework.

Qualifications

• Tertiary qualifications desirable.
• Experience delivering frontline P&C support in a large organisation (desirable).
• Knowledge of Fair Work Act (AU) and Employment Relations Act (NZ) is desirable.
• Strong stakeholder management and collaboration across teams.
• Experience with Salesforce CRM and HR case management.
• Ability to manage multiple disciplinary matters with sound judgment.
• Good written and verbal communication and interpersonal skills.
• Highly organised with attention to detail.
• Team oriented with a proactive mindset.

Responsabilités

• Manage and advise on a range of PR cases including grievances and disciplinaries.
• Lead investigations that are balanced, thorough and evidence-based.
• Build strong relationships with stakeholders across Australia and New Zealand.
• Identify opportunities to improve processes and leadership capability.
• Draft high-quality PR documentation such as letters and investigation reports.
• Support stores, business and market managers through changes.
• Stay updated on internal policies and external legislation to ensure quality advice.

Connaissances

Stakeholder management

P&C support

Fair Work Act knowledge

Relationship building

HR investigations

Disciplinary processes

Salesforce CRM

Communication

Policy awareness

Formation

Tertiary qualifications

Outils

Salesforce CRM

Microsoft Excel

Description du poste

## Retail People Relations AdvisorApply: This position is a hybrid of office/remote working: Australia - Docklands: Full time: Posted Today: End Date: November 2, 2026 (6 days left to apply): RQ117403**Entity:**People, Culture & Communications**Job Family Group:**HR Group**Job Description:****About the Team** Retail People Relations (RPR) is a globally connected team within People & Culture. We play a key role in shaping positive workplace experiences, through delivering trusted People Relations (PR) expertise across bp’s company owned retail network in Australia and New Zealand We work closely with business leaders, group people relations, legal and external stakeholders to provide consistent, high-quality guidance on high complexity People Relations matters. **About the Role** As a **Retail People Relations Advisor,** you will offer clear, confident, and caring PR support to our retail network across Australia and New Zealand. From absence management and performance issues to disciplinary matters and investigations, you’ll be on hand to provide guidance on all things people related. **Please note that this is a twelve month, fixed term contract, based in our Docklands office in Melbourne.** **Key Responsibilities** * Managing and advising on a range of PR cases - grievances, disciplinaries, bullying, harassment, whistleblowing and more.* Leading investigations that are thorough, balanced, impartial and evidence-based.* Building strong, collaborative relationships with key stakeholders across both Australia and New Zealand.* Proactively identifying and executing opportunities to enhance processes and build line leader capability.* Drafting high-quality, accurate PR documentation such as invite letters, outcome letters, and investigation reports.* Supporting our store, business and market managers through various business change exercises.* Staying up to date with internal policies and external legislation to ensure the delivery of high‐quality advice. **What we’re looking for** * Tertiary qualifications (desirable).* Proven experience in providing frontline P&C support in a large, preferably unionised organisation (desirable).* Working understanding of Fair Work Act (AU) and/or Employment Relations Act (NZ) (desireable).* Exceptional stakeholder and relationship management skills, with a track record of partnering effectively across operational and corporate teams.* Experience navigating and updating Salesforce CRM* Demonstrates a strong risk mindset, with the ability to navigate legal, wellbeing, psychosocial and reputational considerations effectively.* Ability to represent bp professionally and confidently in external conciliation and mediation processes.* Experience in leading on multiple disciplinary processes and handling a range of PR issues .* Excellent written and communication skills as well as interpersonal skills.* Highly organised with a strong attention to detail.* Team focused – delivering clear and timely support. **Why you’ll love working for us** * Generous salary package* Career development and training programs* Hybrid working arrangements* Access to EAP and a dedicated wellbeing portal **Please be aware that all bp ANZ employees must be Permanent Residents or Citizens of Australia or New Zealand.** At bp, we provide the following environment and benefits to you: * A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued* Possibility to join our social communities and networks* Learning opportunities and other development opportunities to craft your career path* And many other benefits! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request any accommodations!**Travel Requirement**No travel is expected with this role**Relocation Assistance:**This role is not eligible for relocation**Remote Type:**This position is a hybrid of office/remote working**Skills:**Agility core practices, Agility core practices, Analytical Thinking, Coaching, Communication, Creativity and Innovation, Culture and behaviour change, Curiosity, Customer centric thinking, Data Analysis, Data cleansing and transformation, Decision Making, Digital Fluency, Employee and labour relations (Inactive), Employee Engagement, Employee Experience, Facilitation, Global Perspective, Influencing, Job Design, Leadership Assessment, Leading transformation, Managing change, Managing workforce concerns, Microsoft Excel {+ 12 more}.**Legal Disclaimer:**We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.**About bp:****People, Culture & Communications**People & culture discovers, empowers and cares for brilliant people, and so can you. Together, we can build and enable our culture, emotionally connected leaders and dynamic teams – and help our company achieve its purpose for people and our planet.Join us and work closely with our business by:• always putting our people first, understanding and responding to their needs, supporting their health, wellbeing and recognising them for great work • hiring and developing talented people and empowering them to progress • enabling an inclusive and agile culture, where our teams thrive and add value • developing emotionally connected leaders who continuously learn, put others first and enable everyone to be at their best • creating energising workplaces that enable collaboration and innovation.