Retail Operations Lead & Training Specialist

OTR; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to support daily store operations and lead a team in a fast-paced retail environment. The role emphasizes strong customer service, staff development, and adherence to health and safety policies.

The successful candidate will have leadership experience in retail or hospitality, excellent communication skills, and a proactive approach to rostering, training, and stock management. This on-site position offers growth opportunities within the OTR Group.

Qualifications

• Experience leading teams in retail or hospitality environments.
• Excellent communication and interpersonal skills.
• Passion for delivering exceptional customer service and coaching others.
• Ability to adapt to changing conditions and demand.
• Strong attention to detail and accuracy in tasks.
• Proven ability to work well with colleagues and foster teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and staff training.
• Roster staff and manage stock levels.
• Prepare reports and monitor health and safety policies.

Skills

Leadership experience

Customer service

Team training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express is seeking an Assistant Manager to support daily store operations and lead a team in a fast-paced retail environment. The role emphasizes strong customer service, staff development, and adherence to health and safety policies.

The successful candidate will have leadership experience in retail or hospitality, excellent communication skills, and a proactive approach to rostering, training, and stock management. This on-site position offers growth opportunities within the OTR Group.