Retail Operations Lead — Team Training & Service

OTR; Ingham; On-site; AUD 50,000 - 65,000; Full time

Job summary

OTR in Ingham, Queensland is seeking an individual responsible for assisting with day-to-day store operations including customer service and team training. Passion for delivering exceptional service and leadership experience in retail is essential.

The successful candidate will adapt to changes and manage stock efficiently while ensuring compliance with health and safety standards. This is an exciting opportunity to join a growing team at OTR.

Qualifications

• Experience in leadership within a retail or hospitality setting.
• Strong communication skills to engage with customers and team members.
• Ability to manage stock and apply health and safety policies.

Responsibilities

• Assist with day-to-day store operations.
• Train and develop team members for better performance.
• Manage stock and adherence to health and safety protocols.

Skills

Leadership experience in a retail/hospitality capacity

Well-developed and professional communication skills

Strong attention to detail

Ability to adapt to change

Passion for delivering exceptional customer service

Strong sense of teamwork

Job description

OTR in Ingham, Queensland is seeking an individual responsible for assisting with day-to-day store operations including customer service and team training. Passion for delivering exceptional service and leadership experience in retail is essential.

The successful candidate will adapt to changes and manage stock efficiently while ensuring compliance with health and safety standards. This is an exciting opportunity to join a growing team at OTR.