Retail Operations Clerk: Customer Service & POS

Harvey Norman Global Pty Limited; Adelaide; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Commission-based structures

Promotions incentives

Career progression support

Job summary

Harvey Norman Gepps Cross is seeking an Operations Clerk who is passionate about retail and customer service. You will join a team delivering Great Service, Always! to customers in a busy store environment.

Ideal candidates show enthusiasm, strong communication, and the ability to work with minimal supervision. Flexibility across trading hours, including weekends and holidays, is required for this role.

Qualifications

• Excellent verbal and written communication skills.
• Motivated, detail-oriented self-starter.
• Able to work with minimal supervision.
• Organised and efficient.
• Experience with cash handling and POS is desirable.
• Experience resolving customer complaints and making quick decisions.
• Flexible across retail trading hours including weekends and public holidays.

Responsibilities

• Deliver great customer service and support daily operations.
• Handle transactions with accuracy at POS.
• Assist in busy retail environment as part of a team.
• Resolve customer complaints and provide timely solutions.
• Maintain cash handling accuracy and efficiency.

Skills

Customer service

Communication skills

Teamwork

Cash handling

POS experience

Attention to detail

Self-motivation

Flexible hours

Tools

POS System

Job description

Harvey Norman Gepps Cross is seeking an Operations Clerk who is passionate about retail and customer service. You will join a team delivering Great Service, Always! to customers in a busy store environment.

Ideal candidates show enthusiasm, strong communication, and the ability to work with minimal supervision. Flexibility across trading hours, including weekends and holidays, is required for this role.