Retail Manager — Warragul Service Station & Store

Sociable Tech Pty Ltd; Warragul; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

Ongoing training

Job summary

Sri Vyshu Pty Ltd T/A Shell oil Warragul seeks a motivated Retail Manager to oversee the daily operations of its service station and convenience store in Warragul, Victoria. You will lead the retail team, manage stock and financial controls, and uphold high customer service standards.

The role requires supervision experience, strong organisational and communication skills, and a professional approach to managing staff, stock, cash handling and store operations.

Qualifications

• AQF Associate Degree or Diploma with 1+ year retail experience.
• Or 3+ years’ retail management experience in lieu of formal qualification.
• Experience supervising staff and coordinating retail operations.
• Strong organisational, communication and customer service skills.

Responsibilities

• Oversee daily operation of the service station and convenience store.
• Lead, supervise and train retail employees and provide guidance.
• Prepare staff rosters and coordinate staffing according to trading needs.
• Monitor performance and provide feedback and support to the team.
• Organise purchasing and replenishment of fuel, groceries and other items.
• Monitor inventory, conduct stock checks and minimise shortages and losses.
• Review sales, expenses and store performance data.
• Maintain records of sales, stock movements and cash transactions.
• Ensure friendly, professional, efficient customer service.
• Address customer enquiries and resolve issues promptly.
• Maintain store cleanliness, displays and merchandising.
• Coordinate promotional activities to boost sales and engagement.
• Ensure health and safety, food safety and retail compliance.
• Monitor cash handling and banking procedures. Maintain security practices.

Skills

Supervising staff

Retail operations

Stock control

Customer service

Education

AQF Associate Degree

Advanced Diploma or Diploma

Job description

Sri Vyshu Pty Ltd T/A Shell oil Warragul seeks a motivated Retail Manager to oversee the daily operations of its service station and convenience store in Warragul, Victoria. You will lead the retail team, manage stock and financial controls, and uphold high customer service standards.

The role requires supervision experience, strong organisational and communication skills, and a professional approach to managing staff, stock, cash handling and store operations.