RETAIL MANAGER

Sociable Tech Pty Ltd; Warragul; Sur place; AUD 71 000 - 87 000; Plein temps

Avantages offerts par ce poste

Ongoing training

Résumé du poste

Sri Vyshu Pty Ltd T/A Shell oil Warragul seeks a motivated Retail Manager to oversee the daily operations of its service station and convenience store in Warragul, Victoria. You will lead the retail team, manage stock and financial controls, and uphold high customer service standards.

The role requires supervision experience, strong organisational and communication skills, and a professional approach to managing staff, stock, cash handling and store operations.

Qualifications

• AQF Associate Degree or Diploma with 1+ year retail experience.
• Or 3+ years’ retail management experience in lieu of formal qualification.
• Experience supervising staff and coordinating retail operations.
• Strong organisational, communication and customer service skills.

Responsabilités

• Oversee daily operation of the service station and convenience store.
• Lead, supervise and train retail employees and provide guidance.
• Prepare staff rosters and coordinate staffing according to trading needs.
• Monitor performance and provide feedback and support to the team.
• Organise purchasing and replenishment of fuel, groceries and other items.
• Monitor inventory, conduct stock checks and minimise shortages and losses.
• Review sales, expenses and store performance data.
• Maintain records of sales, stock movements and cash transactions.
• Ensure friendly, professional, efficient customer service.
• Address customer enquiries and resolve issues promptly.
• Maintain store cleanliness, displays and merchandising.
• Coordinate promotional activities to boost sales and engagement.
• Ensure health and safety, food safety and retail compliance.
• Monitor cash handling and banking procedures. Maintain security practices.

Connaissances

Supervising staff

Retail operations

Stock control

Customer service

Formation

AQF Associate Degree

Advanced Diploma or Diploma

Description du poste

Job Type: Permanent position | Full time position

Job Description

SRI VYSHU PTY LTD Retail Manager – Shell Oil Warragul Shell Oil Warragul is a locally operated service station and convenience store providing fuel, convenience products and customer services to the Warragul community and surrounding areas. We are seeking a motivated and experienced Retail Manager to oversee the daily operations of our service station and convenience store and lead our retail team. About the Position We are currently seeking a full-time Retail Manager for our business located in Warragul, Victoria.

The successful applicant will be responsible for managing the day-to-day operations of the service station and convenience store, coordinating staff, maintaining stock and financial controls, and ensuring a consistently high standard of customer service and store presentation. Key Responsibilities

• Oversee the daily operation of the service station and convenience store to ensure smooth and efficient business operations.
• Lead, supervise and support retail employees and provide appropriate workplace training and guidance.
• Prepare staff rosters and coordinate staffing requirements according to trading conditions and business needs.
• Monitor employee performance and provide feedback, direction and support to team members.
• Organise purchasing and replenishment of fuel, grocery, convenience and other retail products.
• Monitor inventory levels, conduct regular stock checks and minimise stock shortages, wastage and discrepancies.
• Review sales results, operating expenses and other store performance information.
• Maintain accurate records relating to sales, stock movements, cash transactions and general store operations.
• Ensure customers receive friendly, professional and efficient service.
• Respond to customer enquiries and complaints and take appropriate steps to resolve issues.
• Maintain high standards of cleanliness, store presentation, product displays and merchandising.
• Coordinate promotional activities and assist with initiatives designed to improve sales and customer engagement.
• Ensure employees follow workplace health and safety, food safety, company and operational procedures.
• Monitor cash handling processes, including cash reconciliation and banking procedures.
• Maintain appropriate security and loss-prevention practices across the service station and convenience store.
• Identify operational issues and take timely action to maintain efficient and compliant business operations.
• Assist management with achieving sales, service and operational objectives for the business.

What We Offer

• Salary: $79,423 + Superannuation per annum
• Position: Full-time
• Hours: 38 hours per week
• Ongoing support and training from our management team
• The opportunity to take responsibility for the operation of an established service station and convenience store in Warragul Requirements of the Position Applicants should have:
• An AQF Associate Degree, Advanced Diploma or Diploma in a relevant field and at least 1 year of relevant work experience; or
• At least 3 years of relevant work experience in retail management or a closely related role in lieu of the formal qualification.
• Previous experience supervising staff and coordinating retail operations.
• Strong organisational, communication and customer service skills.
• The ability to manage staff, stock, cash handling and daily retail operations effectively.
• Good understanding of workplace health and safety, food safety and retail compliance requirements.
• The ability to work independently, solve operational problems and lead a team in a busy service station and convenience store environment.
• A professional and customer-focused approach to managing the business and supporting employees.

About Company

Sri Vyshu Pty Ltd T/A Shell oil Warragul is a retail fuel and convenience business located at Warragul VIC 3820. The business operates under the well-recognised Shell Service Station. and serves as one of the main service stations in the local area, where residents and travellers regularly stop to refuel, purchase snacks, and access takeaway food and convenience items.

The outlet plays an important role in supporting motorists and the surrounding community by providing reliable service, quality products, and a convenient retail experience. The business is committed to maintaining high operational standards, excellent customer service, stock availability, workplace safety, and efficient day-to-day retail operations Salary: $79000-85000 Job Publish: 23-10-2026 Job Expire: 22-11-2026 Apply on: RETAIL MANAGER