Retail Manager: Lead Store Team & Growth

MECER PTY LTD; Maroochydore; On-site; AUD 72,000 - 87,000; Full time

Benefits offered by this job

Sponsorship available

Job summary

MECER PTY LTD – DecoRug Maroochydore is seeking an experienced and motivated Full-Time Retail Manager to oversee the day-to-day operations of the Maroochydore store.

The Retail Manager will be responsible for managing staff, coordinating sales activities, maintaining stock levels, delivering high standards of customer service and supporting the overall commercial performance of the business.

Qualifications

• Experience in retail management or a closely related management role.
• Strong leadership and people-management skills.
• Excellent communication, organisational and problem-solving skills.
• Strong sales and customer service capabilities.
• Experience with stock management, purchasing and retail operations.

Responsibilities

• Manage and coordinate daily retail store operations.
• Supervise, motivate and coordinate retail staff.
• Prepare staff rosters, allocate duties and monitor employee performance.
• Provide staff training, guidance and support.
• Plan and implement sales, promotional and merchandising activities.
• Monitor sales performance, operating costs and profitability.
• Maintain high standards of customer service and manage customer enquiries and complaints.
• Monitor inventory levels and coordinate stock ordering and replenishment.
• Manage purchasing and liaise with suppliers regarding stock, pricing and deliveries.
• Ensure stock is accurately received, stored, displayed and controlled.
• Maintain accurate sales, stock, staffing and operational records.
• Maintain high standards of merchandising, cleanliness and store presentation.
• Assist with recruitment, induction, training and development of employees.
• Ensure compliance with workplace health and safety and relevant employment and retail requirements.
• Identify opportunities to improve sales, customer experience and store profitability.
• Manage store opening, closing and security procedures.

Skills

Retail management

Leadership

Communication

Organisational skills

Customer service

Education

AQF Associate Degree, Advanced Diploma or Diploma

Job description

MECER PTY LTD – DecoRug Maroochydore is seeking an experienced and motivated Full-Time Retail Manager to oversee the day-to-day operations of the Maroochydore store.

The Retail Manager will be responsible for managing staff, coordinating sales activities, maintaining stock levels, delivering high standards of customer service and supporting the overall commercial performance of the business.