Retail Manager — Growth, Bonuses & Flexible Scheduling

Mad Mex; Victoria; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Rock the Look

Work-Life Balance

Recognition Programs

Free Meals

Employee Assistance Program

Playful Culture

Training & Development

Job summary

Mad Mex is seeking a proactive Retail Manager to lead store operations and drive sales across a regional area. You will oversee rostering, inventory, promotions, and budgeting while building a high-performing team and delivering outstanding customer experiences.

If you have 2+ years in retail/food service management, strong leadership, and a passion for hospitality, join Mad Mex to grow with our brand and shape the guest journey.

Qualifications

• Minimum 2 years of experience in a management role in retail or food services.
• Full Australian work rights – Citizens, Permanent Residents, or unrestricted visa holders only.
• Diploma or higher qualification in Retail, Business, or Hospitality Management (preferred).
• Willingness to work long-term in a regional area.

Responsibilities

• Oversee daily store operations and team performance.
• Manage rostering, inventory, stock orders, and supplier relations.
• Implement and monitor promotional, pricing, and merchandising strategies.
• Ensure compliance with food safety, WHS, and business standards.
• Lead, train, and support a small team of staff.
• Manage budgeting, payroll, and reporting.
• Deliver exceptional customer service and handle client feedback.

Skills

Leadership

Communication

Organisational skills

Inventory management

Operations management

Customer service

Team development

Multilingual

Education

Diploma or higher in Retail/Business/Hospitality

Tools

POS systems

Job description

Mad Mex is seeking a proactive Retail Manager to lead store operations and drive sales across a regional area. You will oversee rostering, inventory, promotions, and budgeting while building a high-performing team and delivering outstanding customer experiences.

If you have 2+ years in retail/food service management, strong leadership, and a passion for hospitality, join Mad Mex to grow with our brand and shape the guest journey.