Restaurant Manager – Bonuses, Flexible Schedules & Growth

Mad Mex; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Rock the Look

Work-Life Balance

Recognition Programs

Free Meals

Employee Assistance Program

Playful Culture

Training & Development

Job summary

Mad Mex in Melbourne is seeking an energetic Retail Manager to lead daily operations, drive sales, and inspire a small team across our vibrant stores. You will own rostering, inventory, budgeting, and customer service, with a strong focus on safety, training, and a fun, fast-paced work culture.

If you’re mad for it and ready to make an impact, join us and help deliver bold flavours to a diverse community while growing professionally in a supportive environment.

Qualifications

• Minimum 2 years in a management role in retail or food services.
• Strong leadership, communication and organisational skills.
• Ability to multitask and make decisions under pressure.
• Knowledge of inventory and operations management.
• Passion for customer service and team development.

Responsibilities

• Oversee daily store operations and team performance.
• Manage rostering, inventory, stock orders, and supplier relations.
• Implement and monitor promotional, pricing, and merchandising strategies.
• Ensure compliance with food safety, WHS, and business standards.
• Lead, train, and support a small team of staff.
• Manage budgeting, payroll, and reporting.
• Deliver exceptional customer service and handle client feedback.

Skills

Leadership

Operations management

Customer service

Rostering

Inventory control

Budgeting

Payroll

Education

Diploma or higher in Retail/Business/Hospitality Management

Job description

Mad Mex in Melbourne is seeking an energetic Retail Manager to lead daily operations, drive sales, and inspire a small team across our vibrant stores. You will own rostering, inventory, budgeting, and customer service, with a strong focus on safety, training, and a fun, fast-paced work culture.

If you’re mad for it and ready to make an impact, join us and help deliver bold flavours to a diverse community while growing professionally in a supportive environment.