Retail Manager (Full Time)

IGA Bilgola Plateau; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Job summary

IGA Bilgola Plateau in New South Wales is seeking an experienced Retail Manager to oversee day-to-day supermarket operations, drive sales, and lead a team to deliver outstanding customer service. You will manage staff rosters, monitor financial performance, control stock, implement promotions, liaise with suppliers, and ensure compliance with health and safety standards.

Prior supermarket or grocery retail experience highly regarded.

Qualifications

• 2–3 years' experience in retail management or supervisory role.
• Strong leadership and team management skills.
• Experience in stock control, merchandising, and supplier coordination.
• Excellent communication and interpersonal skills.
• Experience in supermarket or grocery retail highly regarded.

Responsibilities

• Manage daily store operations including staff supervision and workflow coordination.
• Plan and organise store operations to meet sales targets and objectives.
• Monitor financial performance: sales, margins, wages, and expenses.
• Control inventory levels, stock ordering, and stock presentation.
• Ensure health and safety, food safety, and company policy compliance.
• Recruit, train, rostering, and supervise staff.
• Maintain high customer service standards and handle inquiries/ complaints.
• Implement promotional and merchandising strategies to drive sales.
• Liaise with suppliers to ensure procurement and stock replenishment.

Skills

Leadership

Team management

Communication

Problem solving

Organisational skills

Job description

IGA Bilgola Plateau is seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our supermarket business. This is a full-time position responsible for ensuring efficient store performance, strong financial outcomes, and high standards of customer service.

Key responsibilities

• Manage and oversee daily store operations, including staff supervision and workflow coordination
• Plan and organise store operations to meet sales targets and business objectives
• Monitor financial performance, including sales, margins, wages, and expenses
• Control inventory levels, stock ordering, and stock presentation to maximise sales
• Ensure compliance with workplace health and safety, food safety, and company policies
• Recruit, train, and supervise staff, including rostering and performance management
• Maintain high standards of customer service and resolve customer enquiries and complaints
• Implement promotional and merchandising strategies to drive sales
• Liaise with suppliers and ensure efficient procurement and stock replenishment

About you

• Minimum 2–3 years' experience in a retail management or supervisory role
• Strong leadership and team management skills
• Proven ability to manage store performance and achieve financial targetsExperience in stock control, merchandising, and supplier coordination
• Strong organisational and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in supermarket or grocery retail highly regarded