Grocery Manager

Jones Retail Group; Cleveland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

5% discount on purchases

Annual family shopping night

BUPA Private Health Insurance discount

Community charity support

Job summary

Jones Retail Group, leaders in IGA supermarkets, seeks an experienced Grocery Manager to oversee the Grocery department and daily operations. This hands-on role rewards energy, enthusiasm and a commitment to an excellent shopping experience for customers.

You will drive KPI performance in sales, shrinkage and GP while maintaining safety and service standards. A competitive salary, store discounts and community involvement are offered as part of the package.

Qualifications

• Minimum 1+ years of supermarket experience required.
• Strong organisational skills with delegation and decision-making.
• Well-developed customer service and communication skills.
• Strong, inspirational leadership skills with a positive work environment.
• Proactive attitude with quick adaptation.
• Confident, respectful and warm approach.
• Reliable, responsible and able to work independently.
• Australian work rights required.

Responsibilities

• Accurately control stock, pricing and inventory.
• Maintain high merchandising standards and tidy aisles.
• Follow internal processes for stock rotation, shrinkage and markdowns.
• Assist Store Manager to supervise store operations for efficiency and safety.
• Provide excellent customer service, resolving concerns promptly.
• Ensure a high standard of food safety.

Skills

Grocery management

Leadership

Customer service

Stock control

Merchandising

Job description

Jones Retail Group, leaders in IGA supermarkets are seeking an experienced full time Grocery Manager to join our vibrant team. We're passionate about what we do and looking for the right candidate who will embrace and embody the IGA community spirit.

This is a hands‑on position and perfect for someone that loves to roll up their sleeves and work alongside the team. If you thrive on variety, bring energy, enthusiasm and motivation when you work and love creating an extra‑ordinary shopping experience for your customers then read on!

About our group:

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never‑before‑seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland, Scenic Rim and Gold Coast. Our business is on a growth trajectory and 2026 sees us mark our 31st year in Retail. Our IGA stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience.

The role:

Reporting to the Store Manager, you will be responsible for overseeing our Grocery department and the daily operations. You'll take pride in delivering a department that is well merchandised whilst not compromising on quality. You'll thrive on exceeding KPI's in sales, shrinkage and GP, whilst maintaining our standards in customer service and safety.

Your key responsibilities:

• Accurately control stock, pricing and inventory
• Maintain a high standard of merchandising, ensuring shelves are stocked and isles are clean
• Follow internal processes and policies with regards to stock rotation, shrinkage and markdowns
• Assist Store Manager to supervise store operations ensuring the store runs efficiently and safely
• Provide excellent customer service, resolving concerns promptly and professionally
• Ensure high standard of food safety

What you'll need to succeed:

• Minimum 1+ years of supermarket experience required
• Strong organisational skills with the ability to effectively delegate tasks and carryout decision making
• Well‑developed customer service and communication skills
• Strong, inspirational leadership skills, be passionate about maintaining a positive work environment.
• Proactive attitude with the ability to react and adapt quickly
• Confident attitude with a respectful and warm approach
• Reliable, responsible and able to work independently
• Australian work rights required for this position

The perks:

• We offer a competitive salary with 5% discount on purchases across our stores
• Enjoy an annual family shopping night with exclusive discounts just for you and your family
• Discounts and health perks with BUPA Private Health Insurance
• Be a part of a community‑focused business who prides themselves on supporting local charities and families

Whilst this is a part time position, full time may be considered for the right candidate. If you are serious about growing your career,

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never‑before‑seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland, Scenic Rim and Gold Coast. Our business is on a growth trajectory and 2025 sees us mark our 30th year in Retail. Our IGA stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience.

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never‑before‑seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland, Scenic Rim and Gold Coast. Our business is on a growth trajectory and 2025 sees us mark our 30th year in Retail. Our IGA stores are more than just a one stop shop for pantry staples, but rather a foodie destination for those wanting a real shopping experience.

Supermarkets, Grocery & Petrol Retailing 101-1,000 employees

Your application will include the following questions:

• How many years' experience do you have in the retail industry?
• Which of the following statements best describes your right to work in Australia?
• How much notice are you required to give your current employer?
• What's your expected annual base salary?