Retail Manager - Discovery Resorts – Wilpena

Discovery-Resorts; Streaky Bay; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free food and accommodation

Discounts across parks and stays

Access to EAP

Career growth opportunities

Job summary

Discovery Resorts is seeking an experienced Retail Manager to lead the General Store/Petrol Station at Kings Canyon. You will oversee daily store operations, manage the retail team, and ensure exceptional guest service in a remote setting.

The ideal candidate will have proven retail leadership, strong communication skills, and hands-on experience with inventory and POS systems. This role offers remote living benefits and growth opportunities within the G'day Group.

Qualifications

• Experience leading a retail store or similar operation.
• Strong leadership and customer service focus.
• Able to analyze sales data and drive profitability.
• Experience with inventory and POS systems.
• Able to work autonomously in a remote setting.

Responsibilities

• Oversee day-to-day store operations.
• Lead the retail team and train staff.
• Manage inventory and product displays.
• Maintain high standard of customer service.
• Monitor sales performance and budgeting.

Skills

Retail management

Leadership

Communication

Guest service

Inventory management

POS systems

Autonomy

MS Office

People skills

Education

First Aid Certificate

Driver Licence

Working with Children's Check

Tools

POS software

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Resorts - Wilpena, the gateway to the breathtaking Flinders Ranges, 430 kilometers north of Adelaide. Experience the beauty of the 800 million-year-old natural amphitheatre of Wilpena Pound and share in unforgettable adventures like scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences. As the only accommodation in the Ikara-Flinders Ranges National Park, our resort offers a variety of stunning options, from glamping tents to modern resort rooms and campsites. Enjoy delicious local cuisine, exceptional stargazing, and become part of a team that immerses visitors in Australia’s stunning landscapes!

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Wilpena Resort recognises their commitment to traditional owners of the land in which we operate, and therefore, encourage applications from Adnyamathanha peoples.

The Role

We are seeking an experienced and dynamic Retail Manager to lead our retail operations and drive the success of our General Store/Petrol Station. The ideal candidate will have a proven track record in retail management, a strong understanding of customer service, and the ability to lead and inspire a team.

Some of your responsibilities include:

• Oversee day-to-day operations of the store.
• Lead the small retail team.
• Manage inventory levels and merchandise displays.
• Maintain a high standard of customer service
• Monitor and analyze sales performance data
• Maximize profitability through effective financial management.

Skills & Experience

• Proven experience as a Retail Manager or in a similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Highly developed guest service skills.
• Familiarity with inventory management and point-of-sale systems.
• Ability to work well under pressure and autonomously.
• Computer literacy in particular the MS Office suite.
• Great people and relationships building skills.

Qualifications

• First Aid Certificate
• Driver Licence
• Working with Children's Check

Benefits

• Free food and accommodation
• Working in the beautiful Australian outback
• Future opportunities within the company
• Strong support from Management and Head Office
• Access to EAP
• Extensive employee benefits - discounted flights, accommodation, car hire
• Discounts across 300+ G'Day and Discovery Parks throughout Australia

The way we manage our environmental and social responsibilities has a far-reaching impact.We’re strongly committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

This is a remote role, where you will be living and working at Kings Canyon As such, please consider the reality of living in a remote location for an extended period of time. G'day Groupoffers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.

Suitable applications will become part of a talent pool for future employment opportunities at Kings Canyon Resort and throughout the G'day Group.

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.