Retail Manager

Wix; Newcastle-Maitland; On-site; AUD 80,000 - 82,000; Full time

Job summary

Metro Petroleum Heatherbrae is seeking a Retail Manager to oversee daily store operations at 206 Adelaide St, Heatherbrae, NSW 2324. The role requires 1–2 years in a similar position and an AQF diploma or similar qualification.

You will lead staff, manage schedules, maintain stock, and drive sales while ensuring high service standards. Responsibilities include staff coaching, inventory management, supplier liaison, and promoting in-store campaigns.

Qualifications

• AQF Associate Degree, Advanced Diploma or Diploma with 1–2 years experience in a similar role.

Responsibilities

• Oversee daily store operations, ensuring smooth workflow and high service standards.
• Coordinate staff schedules, training programs and task assignments to optimise store efficiency.
• Maintain store appearance with well-stocked, organised shelves reflecting the store's culture.
• Lead team performance reviews, provide coaching, and support staff development.
• Track inventory levels and place orders to meet demand.
• Liaise with suppliers and manage deliveries for timely restocking of popular items.
• Address customer inquiries and resolve complaints to ensure positive shopping experience.
• Develop and execute in-store promotions to boost foot traffic and sales.
• Assist with daily sales tracking, basic bookkeeping and inventory audits.
• Enforce health and safety protocols to maintain a safe environment.

Skills

Leadership

Inventory systems

POS operations

Communication

Customer service

Flexibility

Education

AQF Associate Degree/Advanced Diploma/Diploma

Tools

POS system

Job description

Next Gen Talent

Business name: - Alpha Petrol Station Pty Ltd t/a Metro Petroleum Heatherbrae

Job Title: Retail Manager

Location of Work: - 206 Adelaide St, Heatherbrae, NSW 2324

Salary - $79500 - $82000 + Super

Minimum requirement

• AQF Associate Degree, Advanced Diploma or Diploma with 1-2 years experience in a similar role.

Roles and Responsibilities

• Oversee daily store operations, ensuring smooth workflow and high service standards.
• Coordinate staff schedules, training programs, and task assignments to optimise store efficiency.
• Maintain store appearance by ensuring shelves are well-stocked, organised, and clean, reflecting the store's cultural atmosphere.
• Lead team performance reviews, provide coaching, and support staff development to maintain a high‑performing workforce.
• Track inventory levels and place orders for stock, products, to meet customer demand.
• Liaise with suppliers and manage deliveries, ensuring timely restocking of popular items and high-quality products.
• Address customer inquiries and resolve any complaints, ensuring a positive shopping experience for the community.
• Develop and execute in‑store promotional campaigns to increase foot traffic and boost sales
• Assist with financial tasks such as daily sales tracking, basic bookkeeping, and inventory audits.
• Enforce health and safety protocols to maintain a clean, safe environment for both staff and customers, in line with store policies.

Skills & Qualities Required:

• Strong leadership and organisational skills
• Basic knowledge of inventory systems and POS operations
• Good communication and customer service abilities
• Flexible and hands‑on attitude